Technical Service Engineer

Job description: About Orica At Orica, it’s the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world. It’s an exciting time to join us – we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation and reimagining the way we work. About The Role - Mining Technical Services Representative - Georgia This position is key to keeping operations running smoothly, supporting client relationships, and helping carry out a range of business projects. You will supports customer Technical Services requirements including a strong emphasis on Product Stewardship, delivery of measurable value to customers and sustainable revenue to Orica. Orica does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need Orica Immigration Sponsorship (e.g., H1-B, TN, STEM OPT, etc.) now or in the future. The role will provide the following Technical Service support in line with Group Standards: Product stewardship Blast management service support Risk management in blast design Technology introduction & improvement initiative support What you will be doing Safety, Compliance and Leadership Adhere to Orica Safe Operating Procedures and demonstrate leadership in Safety, Health, Environment And Security (SHES) issues through regular engagement with Orica SHES and regulatory authorities as required Audit the competency of Technical Services (TS) personnel to ensure compliance with Group Standards Lead teams to deliver technical projects that provide measurable value to customers Customer Engagement and Business Development Work closely with key potential clients to identify and create opportunities for Orica, focusing on differentiated products and service applications by leveraging knowledge of Orica’s technology and a broad understanding of explosives and blasting applications in the mining, quarry, and construction industries Provide ongoing technical and implementation support as required Assist Business Teams in pre-bid evaluations of customers to determine potential opportunities Showcase Orica and client achievements through co-authoring papers and presentations at professional meetings Promote the concept of new technologies and technical solutions to customers and within the business Create Customer Technical Relationship and Engagement Plans and contribute to identifying customer needs and business development opportunities Develop technical method statements for customer tender responses and support Territory Managers with value-added customer presentations Technical Support, Training and Stewardship Provide technical support to internal teams by offering field-based insights on product performance, application challenges, and improvement opportunities Coordinate product stewardship activities to ensure correct and compliant use, storage, and application of Orica explosives and delivery systems Deliver technical training and competency assessments for Orica personnel and customer teams, industrial partners and regulatory explosive handlers including product knowledge, safe operation, troubleshooting, and adoption of new technologies and ensure they are well informed of best practices Support customers on-site by troubleshooting product and equipment issues, optimising blast designs, and recommending best practice application to improve safety, productivity, and cost outcomes Assist with implementation of new blasting technologies and digital tools on customer sites, ensuring smooth integration and effective use Conduct technical audits and prepare concise reports highlighting performance, compliance, and improvement opportunities What you will bring Performing mining engineering activities related to explosives, initiation systems, and their application in blasting solutions for Construction, Quarries, Open Pit and Underground Mines. Mining/Explosives product sales experience, including experience with customers, blasters, engineering staff, and operations staff. Identifying client needs and developing solutions based on operational abilities and budgetary requirements. Familiarity and experience with computer-based data acquisition tools (eg Boretrak, laser profiling, 3G Photogrammetry) as well as basic computer skills such as file handling and the use of Microsoft Office programs. Experience with drone mapping / photography Role dimensions Full time Salaried Position Work Schedule - Monday through Friday 75% travel within Georgia, North Carolina & South Carolina Typically day travel with occasional overnights Your qualifications Bachelor’s Degree in Engineering, preferring Mining Engineering Work Experience as a mining engineer, mining sales engineer, or related industry experience, including experience with the technical, business, and operations aspects of the mining or explosive industry. What we offer As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills. You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home. Compensation Full time Salaried Position Annual Salary Range $78,675 - $100,000 USD Eligible for annual short-term incentive plan Company Vehicle (Salary to be determined by the applicant’s experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.) Benefits (Full Time Employees) Medical/Prescription Drug – Three (3) plans to choose from Dental – Two (2) plans to choose from Vision – Two (2) plans to choose from Health Savings Account Flexible Spending Accounts Basic Employee Life and Accidental Death & Dismemberment Insurance Voluntary Employee/Dependent Life and Accidental Death & Dismemberment Insurance Company provided Short-Term and Long-Term Disability Company provided Employee Assistance Program Voluntary Hospital Indemnity, Critical Illness & Accident Plans Voluntary Identity Theft Protection Voluntary Legal Plan 401(k) + Company Match Company provided Maternity Leave Company provided Bonding Leave Accrued Paid Time OffPaid Sick & Safe Time Nine (9) Scheduled Holidays + Two (2) Floating Holidays We respect and value all Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone’s contributions. All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status. #J-18808-Ljbffr