Senior Specialist - System Management

Required QualificationsServiceNow certifications System AdministratorCSA and Implementation SpecialistCIS710 years experience developing and supporting ServiceNow applications and platform capabilitiesPreferred QualificationsServiceNow Certified Application Developer CAD certificationCustom Application Development Design and build standalone applications custom tables and data models from the ground up using ServiceNow Studio and App EngineScripting and Logic Implementation Develop and maintain advanced serverside and clientside scripts including Business Rules Client Scripts Script Includes and Flow Designer actionsProcess and Workflow Automation Automate complex business processes and service delivery models to replace manual tasksUser Interface UIUX Design Create and configure intuitive portal pages service portals widgets forms and listsSecurity and Access Control Implement and manage application security Access Control Lists ACLs user roles and scope boundariesIntegrations and Data Migration Connect ServiceNow with external systems using REST APIs web services and data importexport utilities while ensuring data accuracy during legacy migrationsTesting and Troubleshooting Conduct thorough debugging unit testing and functional validation using tools like the Automated Test Framework ATF to resolve bugs and performance issuesSource Code and Release Management Manage application code via Git integration update sets or delegated development workflowsDocumentation Create and maintain technical documentation integration guides and functional specifications for future maintenanceStakeholder Collaboration Work alongside business analysts project managers system administrators and quality assurance QA teams to translate business requirements into technical solutions