Phlebotomist I

Work Status Details: Full Time | 72.00 Hours Every Two Weeks
Exempt from Overtime: Non-Exempt
Shift Details: 12 hour shifts, rotating weekends, holidays
Department: Laboratory | Reports To: Director-Lab Service

The mission of Faith Regional Health Services is to serve Christ by providing all people with exemplary medical services in an environment of love and care.

Summary:

Draws and collects blood samples from patients, verifies records and prepares specimens for laboratory analysis. Has knowledge of commonly used concepts, practice, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision.

The listing of job duties contained in this job description is not all inclusive. Duties may be added or subtracted at any time due to the needs of the organization.

Responsibilities:

Essential Job Duties and Responsibilities:


1. Demonstrates ability to appropriately modify approach and procedures to meet needs of age/diversity of population served for the following age groups:


☒ Neonate (birth - 28 days)


☒ Infant (29 days - less than 1 year)


☒ Pediatric/Child (1 year - 12 years)


☒ Adolescent (12 years - 18 years)


☒ Adult (18 years - 65 years)


☒ Geriatric (over 65 years)

• Incorporates cultural considerations in the provisions of care.
• Knowledge of growth and developmental stages.
• Considers life changes/effects on health beliefs and behaviors.
• Provides necessary safety measures.
• Provides information and involves family/caregiver in decision making.

2. Performs all responsibilities/duties required by the Laboratory as defined in the scope of practice, to assure that the unique nature of the patient is addressed. This includes, but is not limited to the age of the patient served.


3. Performs phlebotomy (venipuncture, finger stick, and heelstick) according to established procedure.

• Maintains competency and proficiency on all phlebotomy procedures with minimal discomfort to the patient, keeping up to date with policy, technical and procedural changes.
• Draws blood from patients (adults, children, and infants) finger, vein, or heel, observing the principles of asepsis to obtain blood samples.
• Completes assigned tasks accurately and timely, adhering to laboratory standards, policies, and procedures.

4. Identifies patients and properly labels specimen tubes.

• Identifies patient by verifying name and date of birth on patient armband.
• Labels all specimen tubes following established procedure: Name, Date of Birth, Date and time of draw and phlebotomist initials (or use of LIS generated label).

5. Determines priority of STAT draws. Ensures timely transport of all patient specimens to lab for testing.

• Prioritizes STAT requests. Draws STATs within 10 minutes of request.
• Draws severe trauma and/or disaster patients immediately.
• Ensures that STATs are transported to lab on a priority bases immediately for serious cases: Trauma, disaster; within 10 minutes of draw, 15 minutes for Timed labs and hourly for routine labs.

6. Utilizes computers as appropriate in completing assigned functions.

• Responsible for accurate computer entry of patient demographic and test information.
• Verifies all information for accuracy.
• Performs order entry/order transcription with no errors.

7. Organizes assigned work, meets deadlines, and accurately completes work load statistics.

• Draws assigned patients by the end of shift
• Meets deadlines for such things as competency, safety, procedure manual review, compliance, new test training.
• Responsible for maintaining adequate phlebotomy and clerical supplies in the work area, ordering items as required.
• Responsible for a specific departmental or laboratory project, duty, responsibility for greater than 6 months of the year or serving as a productive participant (defined by team leader) on a multidiscipline project or problem solving team.
• Perform point of care testing as designated by the Lab Director.
• Prepares outgoing mail, correspondence, emails and facsimiles.
• Displays problem solving and decision making skills.
• 80% attendance and participate in laboratory department meetings.

8. Helps co-workers when needed and communicates with clients, coordinators, other departments, and laboratory departments when needed to ensure an orderly work flow.

• Assists co-workers with blood-drawing procedures on morning rounds before returning to phlebotomy station.
• Informs floors of missed patients or patients not drawn for any reason at time of attempt.
• Informs Supervisor or technologist of problems in obtaining specimens for any reason.
• Maintains effective communication (oral and written) with clients, coworkers, and coordinators, transmitting ideas clearly and concisely.
• Answers phone and responds to non-technical questions from office personnel and patients.

9. Attends all required safety training programs and can describe his or her responsibilities related to general safety, department/service safety, and specific job-related hazards.

• Responsibly follows the hospital exposure control plans/blood borne and airborne pathogens.

10. Readily accepts changes in assignment. Performs work level of equal skill and responsibility as needed. May also perform work of a higher level in preparation for increased responsibility, and may be required to do work of lesser responsibility when the workload of the department so requires.

11. Will act as a receptionist, greet patients, and answer phones in the outpatient lab when required.

12. Is responsible for the daily cleaning of equipment and maintaining neatness throughout the department.

13. Records daily temperatures of all refrigerators in the phlebotomy areas.

14. Report issues to Department Coordinator.

• Report absentee call-ins to the Department Coordinator.
• Observe your department to ensure staff are performing their work assignments in accordance with proper laboratory procedure. Report problems areas to the Phlebotomy Coordinator/Department Director.

15. Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the department and shift.


Essential Organizational Duties and Responsibilities :


1. Promotes organizational mission, vision and values. Demonstrates respect and regard for dignity of all patients, families, visitors, and co-workers to ensure a professional, responsible and courteous environment. Maintains a high level of professional responsibility and performance outlined in Faith Regional Health Services Performance Standards. Promotes effective working relationships and works effectively as part of a department team (inter- and intradepartmental) to facilitate the department's/clinic's ability to meet its goals and objectives.


2. Maintains current knowledge/certification/licensure per organization policy. Pursues professional growth and development.

• Practices within legal boundaries of nurse practice act and according to organization policy and procedures.
• Attends continuing education programs in order to maintain licensure. Attends organization sponsored training programs as required.
• Maintains certifications as determined by department/clinic policy.

3. Functions as role model for current and new staff.

• Facilitates problem resolution among coworkers as observed by management and peers.
• Demonstrates a constructive approach during all interactions with coworkers and management toward the organization.
• Promotes the profession of healthcare workers in the community.
• Presents neat appearance in proper attire and identification as required by the position, department and the organization.
• Continuously displays a positive attitude within the department/clinic and across departmental lines to contribute to the overall customer service program.
• Serves in committees and assist with programs of the hospital to constantly improve the quality of health care and promote good public relations.

4. Completes all required safety training programs and can describe his or her responsibilities related to general safety, department/service safety, and specific job-related hazards.


5. Understands and adheres to Faith Regional Health Services Corporate Compliance Plan, Personal Conduct Policy, Grievance Process, Confidentiality, Safety & Security, Infection Control, HIPAA and other departmental and organizational policies, procedures and guidelines.


6. Must be able to remain awake and alert during working hours. Physical presence at facility is required during scheduled working hours to perform job functions. Work in a timely manner, within the time allotted for the shift per census count.


7. Performs other duties as assigned.


Hours will be dependent on patient census and workload. Ability and willingness to work a flexible schedule, to include after-hours and weekends as necessary.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Hours will be dependent on patient census and workload. Ability and willingness to work a flexible schedule, to include after-hours and weekends as necessary.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other information:

Job Requirements:

The requirements listed below must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required.

EDUCATION

GED or High School Diploma Required.

Previous Experience Requirements:

EXPERIENCE:

Previous healthcare experience preferred.


Skills/Knowledge Requirements:

SKILLS

Language Skills - Ability to read, write, speak, and understand the English Language required.


Faith Regional Health Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.