Assistant Restaurant Manager
Buffalo Wild Wings
Assistant Restaurant Manager
We are looking for Assistant Restaurant Managers to help lead our team at brand_name!
The Assistant Restaurant Manager supports the General Manager in building a team of dedicated people who deliver great guest experiences and strong results. They help develop Crew Members and Shift Leaders, oversee daily operations, and ensure standards are consistently met.
Responsibilities
- Assist in recruiting, hiring, onboarding, and developing employees
- Communicate job expectations and hold team members accountable
- Provide coaching, training, and feedback to support team development
- Foster a respectful and positive work environment
- Create and maintain a guest-first culture in the restaurant
- Ensure shifts are staffed appropriately to meet service goals
- Maintain a safe, clean, and compliant work environment (safety, sanitation, and food safety standards)
- Ensure brand standards, procedures, and systems are consistently executed
- Review guest feedback and operational assessments to drive improvements
- Support cost control to maximize profitability
- Help execute marketing promotions and product rollouts
- Train team members on new products and promotions
- Drive sales goals, track performance, and support continuous improvement
Skills and Qualifications
- Previous restaurant, retail, or supervisory experience preferred
- Strong leadership and communication skills
- Proficient in math, writing, and basic computer skills
- At least 18 years of age (where applicable)
- High school diploma or equivalent required (college a plus)
- Knowledge of financial management and P&L basics preferred
Competencies
Focus on Guests
- Exceeds guest expectations with urgency and care
- Resolves concerns using guest recovery practices
- Looks for opportunities to improve guest satisfaction
Passion for Results
- Sets and maintains high standards for self and others
- Meets or exceeds performance goals
- Uses reports and metrics to identify opportunities and deliver results
Problem Solving & Decision Making
- Identifies issues quickly and implements solutions
- Uses available information to make sound decisions
- Empowers others to resolve problems when appropriate
Team Building & Relationships
- Develops and maintains strong relationships with team members
- Operates with integrity and respect
- Encourages collaboration and accountability
- Recognizes and rewards team performance
Developing Others
- Provides ongoing coaching and feedback
- Creates opportunities for growth and skill development
- Supports training and resources to strengthen team capabilities
Business & Financial Acumen
- Understands competition and guest needs to drive business decisions
- Reviews key financial metrics to identify trends and set goals
- Helps manage resources to improve profitability and performance
Company Introduction
It all started with a craving. In 1982, two friends from Buffalo, New York, Jim Disbrow and Scott Lowery, had just moved to Ohio. They couldn't find real Buffalo-style chicken wings anywhere, so they decided to open their own place. That first restaurant grew into Buffalo Wild Wings, a brand that became known for great wings, bold flavors, and a love of sports. Buffalo Wild Wings GO carries that same spirit forward. GO is designed for today's guests who want all the flavor and excitement of Buffalo Wild Wings in a fast and convenient takeout and delivery setting. The food is the same, the energy is the same, but the experience is built around speed and simplicity.
Buffalo Wild WingsVacancy posted 1 day ago
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