Sr. Director, Integrated Delivery Solutions

Reports To: Project Sponsor
Travel Potential: Up to 20%
Compensation: $180k - $230k + 15% Discretionary Bonus + Full Benefits  

Company Profile:
Congruex provides digital infrastructure solutions through engineering and construction services that connect communities nationwide. This includes wireline, wireless, data centers, and utility services from initial concept to market go-live. With employees across the United States and India, the work we do enables essential infrastructure for the future of communications. Build a Career. Build What Matters.

Job Summary:
The Sr. Director of Integrated Delivery Solutions provides leadership to Operational, Program, and Project Managers who are responsible for all aspects of FTTX construction, permitting, engineering and maintenance projects with multiple clients.

• Responsible for aspects of profit and loss for FTTX construction projects
• Plans, organizes, and monitors the overall program objectives for the department
• Maintains primary contact with clients (owners and representatives)
• Utilizes KPIs and metrics to monitor the performance of teams to ensure all deliverables are completed efficiently and as scheduled
• Ensures all contract terms are met and change orders are sent back to clients in a timely fashion, if out-of-scope items or additional requirements are requested
• Owns the delivery of the respective program scope on time, on budget, and per contracted quality, including construction scope of work, financial metrics, Project PMO requirements, planning, schedule, quality, contractual compliance, safety, and client satisfaction Mange project close out (as built, restoration, retainage, permits, cost recovery, contract, etc.)
• Plays key role with management of employees, trains, evaluates, coaches, and counsels’ management staff within division
• Manages changes and risk on scope, cost, schedule, quality, and safety based on available resources and client requirements
• Maximizes the program profitability by utilizing internal resources or subcontractors
• Review program production to date against project scope / budget, and job quality against contract terms weekly
• Conduct monthly review meetings with the client on program execution progress
• Evaluates resource allocation monthly to maximize profitability
• Provides monthly project status reports to the Project Sponsor
• Develop an internal workforce for self-perform capabilities for all job tasks
• Drives timely invoicing and collection from the customer, and that all project costs are paid per the relevant terms and conditions of the work order or purchase agreement
• Assess workforce and develop training requirements with Sr Management
• Support and collaborate to allocate and manage the best use of internal and external assets
• Works closely with senior leadership to develop strategic growth plan models
• Competitively support bids and negotiation process with Business Development team for various types of FTTX turnkey projects
• Drives a work culture focused on safety and on time completion
• Oversee the Project Management team in scheduling projects, achieving budgets, and meeting deadlines.
• Establish and enforce project management discipline, policies, processes and tools that enable world-class execution.
• Strategic planning and execution to enhance profitability, productivity and efficiency throughout the company’s operations.
• Establishes and maintains actual project performance data for each of the programs
• Interact regularly with the senior team and individual department heads to ensure the company’s operational priorities are aligned with total company direction.
• Ensure accuracy of construction status reporting and financials
• Responsible for quality control, quality assurance, and OSHA compliance.
• Continually investigate and introduce process improvement measures and presents suggestions to senior leadership for consideration.
• Participate in vendor negotiations to ensure product relevance and cost-efficiency.
• Oversight network design and estimating and vendor selection.
• Oversight of project and quality control, SOW of work changes, scheduling internal resources, project oversight, construction progress reporting, designing alternate project routing.
• Overall division responsibility for controlling costs, achieving budgeted margins and improving the bottom line.
• Manage the organization to maintain process around fiber relocation, cuts, reroutes and general repair of the existing fiber network.
• Responsible for project tracking for reporting metrics to meet the business needs within division
• Supports a culture where core values are the foundation of how clients, employees, vendors and subcontractors all work together in the attainment of divisional business goals
• Ensures the Program and Project Managers are fully trained and equipped to deliver projects to the right standards and within Company policies and procedures
• Other projects or duties as assigned

Required Skills & Qualifications:

• Bachelor’s degree in economics, Finance, Business Administration, Marketing, Engineering, Construction Management or related field
• Proven experience of being successful at leading either large projects and or multiple smaller projects
• 5+ years’ proven experience in an operations management position
• 3+ years in a senior leadership role
• Minimum 5 years of experience working in Engineering and Construction, Project Management, with a proven track record of operational management in engineering and construction (EPC), project performance, and project profitability from award to project completion
• Experience with forecasting models and business projections
• Ability to interpret production and financial data
• Excellent verbal and written communication skills; presentation skills
• Strong problem solving and conflict management skills
• Have a thorough understanding of the cost to date, percent and units complete, units remaining, project margins, & forecasted cost
• Proven experience with leading projects of $25 mil to $250+ mil in annual revenue responsibility and senior to executive level client engagement
• Demonstrated leadership in directing and managing construction activities for a utility construction contracting company
• Strong background in competitively bidding, winning, and successfully executing FTTX construction projects
• The ability to effectively lead and communicate clear expectations, goals, and vision
• Dynamic leader and experienced team builder with a proven ability to build, lead, and coach multidisciplinary teams
• Demonstrated ability to develop and grow a business unit in relation to clients and project work on a year-over-year basis
• Strong knowledge and experience with Business Management in the FTTX sector to grow division in collaboration with Congruex leadership team
• Strong experience in budgeting, forecasting, fulfilling staffing requirements, training, and safety compliance
• Ability to travel as needed to perform duties of the position
• Prolonged periods sitting at a desk and working on a computer
• May experience long hours of standing and moving
• Must be able to lift up to 15 pounds at times
• Must be able to pass DOT background

Technical

• Experience with databases and project management software
• Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook)

Desired Skills & Qualifications:

• Ability to create complex forecasting models and budgets
• Microsoft Suite Proficient
• Experience with Site tracker
• 10+ years of telecom construction experience

Congruex Culture & Benefits:

Congruex’s culture of safety and performance is built on the 4X Factor core values of Be Safe, Be Accountable, Be Respectful, and Earn Trust . These values guide how we work with one another and how we interact with our customers.

We are committed to building a workplace where employees feel supported and recognized. We invest in employees through a comprehensive approach, including the benefits below with  eligibility on Day 1 of employment:

• Medical, Dental & Vision benefits with 70% paid by the company
• 401(k) with company match up to 4% and immediate vesting
• Flexible PTO for exempt roles & competitive PTO accrual for non-exempt roles
• 10 company paid holidays (9 standard and 1 floating)
• Company Paid Short-Term and Long-Term Disability coverage
• Company Paid Maternity & Parental Leave options
• Company Paid Basic Life Insurance (with employee paid voluntary options)
• Annual Safety Boot Program of up to $150 per eligible field employee per year
• Safety Points Program for eligible field employees redeemable in the company store
• Free wellness benefits like counseling, financial planning, and more

Additional Employment Information:
We will determine salary based on skills and experience in relation to the function of the role, as well as equity to employees in similar roles. Some benefits have eligibility criteria. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship. Conditions to hiring may include but are not necessarily limited to background checks and drug testing.