GOVERNMENT OPERATIONS CONSULTANT I

Government Operations Consultant I

This open competitive advertisement is for a Career Service position located at Central Office, Tallahassee, FL in the Bureau of Education. The mission of the Bureau of Education is to enhance educational programs within the Florida Department of Corrections by developing innovative tools and providing technical assistance to staff. We aim to ensure the successful implementation of new systems and support the educational advancement of our personnel through cutting-edge technology.

Job Duties:

• Develops and reviews programs, services, forms, and reports, and confers with management and users to identify problems and improvements.
• Develops data collection and technical assistance tools and provides access to educational staff.
• Confers with personnel concerned to ensure the successful functioning of newly implemented systems or procedures.
• Assists with all processes conducted within the Academic Education section.
• Provides support to Central Office, Regional and Institutional staff in the use of educational technology.

Knowledge, Skills, and Abilities:

• Knowledge of Florida Department of Corrections operational policies, procedures, and processes.
• Knowledge of office procedures and practices.
• Ability to utilize problem-solving techniques.
• Excellent verbal and written communication skills.
• Knowledge of the principles and techniques of effective communication.
• Knowledge of the methods of data collection.
• Knowledge of information technology environments and systems
• Knowledge of basic arithmetic.
• Ability to understand and apply applicable rules, regulations, policies, and procedures.
• Ability to deal with the public in a tactful and courteous manner.
• Ability to perform basic arithmetical calculations.
• Ability to work independently.
• Ability to plan, organize, and coordinate work assignments.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.

Benefits:

• Paid vacation, sick leave, and holidays.
• Comprehensive health insurance and life insurance with accidental death and dismemberment benefits.
• Supplemental Dental, Vision, Life, Disability and Hospitalization insurance.
• Tuition-Free college courses.
• Retirement Plans with the Florida Retirement System: Pension Plan (Traditional Retirement Pension Plan) Investment Plan (401(K)-Type Retirement Plan) Deferred Retirement Option Program (Drop) Deferred Compensation

Requirements:

• Must possess a high school diploma or its equivalent.
• Must possess a valid driver's license.
• Must possess experience collecting, analyzing, and reporting data.
• Must have experience using SharePoint.
• Must have experience using Power BI.

Preferred Qualifications:

• Proficiency in MS Suite (Word, Teams, and Excel)
• Bachelor's Degree from an accredited institution or related experience is preferred.

Additional Information:

• Background Screening Requirement: The Florida Department of Corrections requires all job applicants and volunteers to pass a Level 2 background check as per Chapter 435, Florida Statutes.
• Employment Eligibility: The Florida Department of Corrections (FDC) only hires U.S. citizens and those authorized to work in the U.S. FDC uses E-Verify to confirm an employee's eligibility to work after completing the I-9 form.
• The Florida Department of Corrections does not currently support H-1B Visa Sponsorship.
• For online application issues, call the People First Service Center at View phone number on click.appcast.io.
• Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on click.appcast.io). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
• The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
• Veterans' Preference: Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.