Leasing Consultant

Leasing ConsultantHighland - Lewisville, TX 75067DescriptionContinue Your Leasing Career at Highland Luxury Living with LUMA Residential!Luxury Leasing Consultant Highland Luxury Living 501 Highland Drive, Lewisville, TX 75067 Starting Pay: $18.00 per hour + Leasing Bonus OpportunitiesDo you love leasing, connecting with people, and creating an exceptional customer experience? Are you ready to bring your apartment leasing experience to a luxury community where professionalism, presentation, and attention to detail matter?At LUMA Residential, leasing is more than showing apartments — it's about building meaningful connections, creating raving fans, and delivering an elevated experience from the moment a prospect walks through our doors.We are looking for an experienced Luxury Leasing Consultant to join our team at Highland Luxury Living in Lewisville. If you have at least one year of apartment leasing experience, enjoy sales and relationship building, and understand the importance of providing upscale customer service, we want to meet you!Bilingual English/Spanish candidates are strongly preferred.What You'll DoAs a Luxury Leasing Consultant, you'll bring the LUMA Playbook to life while providing an exceptional experience to prospects and residents every day.Deliver an Exceptional Luxury Leasing ExperienceWelcome prospects with warmth, confidence, and professionalismConduct engaging, personalized tours that showcase our apartment homes, amenities, and community lifestyleBuild relationships and guide prospects throughout the leasing processMaintain strong knowledge of pricing, availability, floor plans, and community featuresProvide timely and professional follow-up with every prospectScreen applicants using established qualification standardsWork toward achieving strong prospect-to-resident conversion goalsProvide Upscale Customer ServiceDeliver attentive, personalized service to prospects and residentsCreate an exceptional first impression at every interactionMaintain a polished, professional appearance consistent with a luxury communityCommunicate professionally in person, by phone, email, and textUnderstand that luxury service is about the details and consistently look for ways to exceed expectationsHelp create raving fans by making prospects and residents feel valuedDrive Leasing & Marketing SuccessMaintain accurate prospect and leasing activity within our CRMFollow up consistently with leads throughout the leasing processSupport occupancy, renewal, and resident retention goalsParticipate in outreach and marketing activitiesAssist with resident events and community initiativesHelp maintain the leasing office, model, and common areas to luxury presentation standardsBe Part of the TeamBring a positive, team-focused attitude every dayShare ideas and contribute to solutionsSupport your teammates when neededTake ownership of your responsibilities and follow throughHelp create a community that residents and team members are proud to be part ofQualificationsWho You AreYou are an experienced apartment leasing professional who understands that successful leasing combines sales, relationship building, follow-up, and exceptional customer service.You'll thrive in this role if you:Have a minimum of 1 year of onsite apartment leasing experience – REQUIREDHave strong leasing, sales, and closing skillsUnderstand the expectations of working within a luxury apartment communityProvide exceptional, upscale customer serviceAre polished and professional in both appearance and communicationAre outgoing, personable, and comfortable building relationshipsHave strong follow-up and organizational skillsAre motivated by leasing goals and resultsEnjoy working in a fast-paced, team-focused environmentAre comfortable working Saturdays as requiredAre bilingual in English and Spanish – strongly preferredRequirementsMinimum 1 year of apartment leasing experienceValid driver's licenseReliable, insured vehicleExcellent communication and customer service skillsProfessional appearance and presentation appropriate for a luxury communityAbility to work Saturdays as requiredWhy You'll Love LUMA ResidentialAt LUMA, we believe great people build great communities. We invest in our team members and provide opportunities to learn, grow, and build a long-term career.Promotion From WithinMany of our leaders began their careers onsite, including in leasing. We believe in recognizing talent and providing opportunities for advancement.Benefits Designed for YouLUMA offers a comprehensive benefits package, including:Medical, dental, and vision insurance401(k) with company matchPaid vacation, holidays, and sick timeTraining and ongoing professional developmentEmployee perks and recognition programsEmployee rent discountLeasing bonus opportunitiesCareer advancement opportunitiesThe LUMA PlaybookOur Playbook guides everything we do — how we serve our residents, support our teammates, and represent our