Lead Medical Assistant

Medical Assistant 4

The Medical Assistant 4 is the first contact for patient care. Responsible for administrative responsibilities in addition to patient care. The Medical Assistant 4 assumes ownership and leads advanced and specialized administrative, operational, and customer support responsibilities that require independent initiative and judgment.

The Medical Assistant 4 performs clinical responsibilities. These responsibilities include discussing symptoms, obtaining vital signs, and medication/vaccine administration. Additionally, they perform phlebotomy, collect specimens, and conduct diagnostic screening tests. They are also responsible for sterilizing and cleaning equipment, maintaining examination rooms, and documenting information into the electronic medical records system. Collaborate with Physicians and Advanced Practice Providers. Deliver direct patient care dependent on what active certification allows. Decisions are regarding the daily priorities for an administrative work group and external vendors. These decisions involve coordinating work activities and monitoring progress towards schedules/goals. Additionally, the role often oversees the work of others and is the primary administrative owner of a main process, program, product, or technology. Work within broad guidelines. The Medical Assistant 4 has advanced knowledge, contributes to process improvement, delivers in-depth training, and provides advanced guidance/mentoring to other Medical Assistants.

Required

• Certified or Registered
• Phlebotomy Experience
• Medication/vaccine administration experience
• 3+ years MA Experience
• Current/Active CPR Certification
• We consider this role patient facing and runs its Tuberculosis (TB) screening program, which includes this role. If selected for this role, you will require screening for TB.

Preferred

• 1+ years MA experience in PCO center
• Value-based Care experience including knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience
• Bilingual proficiency in English and Spanish - must pass proficiency exam before foreign language communication

Humana offers a variety of benefits to promote the best health and well-being of our employees and their families.

Health benefits day 1

Paid time off, holidays, volunteer time and jury duty pay

Recognition pay

401(k) retirement savings plan with employer match

Tuition assistance

Scholarships for eligible dependents

Parental and caregiver leave

Employee charity matching program

Network Resource Groups (NRGs)

Career development opportunities

Scheduled Weekly Hours: 40

Pay Range: $53,100 - $72,500 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.

About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.