Environmental Services Director - Atrium Health Carolinas Medical Center (CMC)

Aramark Healthcare+ is seeking an experienced Environmental Services Director to join our team at Atrium Health Carolinas Medical Center (CMC) in Charlotte, NC .

This is a highly visible, senior-level leadership opportunity responsible for overseeing Environmental Services operations within a large, complex acute-care hospital environment. The Environmental Services Director will provide strategic and operational leadership to ensure the highest standards of cleanliness, safety, regulatory compliance, patient experience, and operational performance are consistently achieved.

This leader will oversee a large frontline workforce and leadership team, drive accountability through operational metrics and performance data, and work closely with hospital and Aramark leadership to achieve departmental, financial, and client objectives.

The ideal candidate will bring significant healthcare EVS leadership experience, experience leading large and complex operations, strong financial and analytical acumen, and a demonstrated ability to develop leaders and build high-performing teams. Success in this role requires a leader who can effectively manage competing priorities while maintaining strong client relationships in a fast-paced, high-expectation acute-care environment.

Compensation

The anticipated salary range for this position is $95,000–$105,000 , depending on experience, qualifications, and other relevant factors.

This position is bonus eligible, with an annual incentive opportunity of up to 10% based on performance and applicable plan terms.

Relocation assistance may be available for qualified candidates.

Aramark offers a comprehensive benefits package for eligible employees, which may include medical, dental, vision, retirement savings, paid time off, and additional benefits in accordance with applicable plans and policies.

Job Responsibilities

• Plans, controls and directs all cleaning, sanitizing and waste removal functions within a healthcare facility to meet operating and financial goals, client objectives and customer needs
Leadership 
• Overall ownership and accountability of operational management and financial performance of the unit 
• Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients and consumers
• Coach employees by creating a shared understanding about what needs to be achieved and how it is to be achieved
• Reward and recognize employees
• Identify and engage top talent and develop team members to their fullest potential within the organization
• Plan and lead team management meetings
• Ensure safety and sanitation standards in all operations 
Client Relationship 
• Establish and maintain effective client and customer rapport for a mutually beneficial business relationship 
• Identify client needs and communicate operational progress
• Deliver and model WEST as the foundation for delivering excellent customer service 
• Facilitate and support new business and retention activities
• Develop programs (facilities, custodial, energy, grounds or maintenance) to meet client and customer demands and specifications 
Financial Performance 
• Build revenue and manage budget which includes cost controls with regard to labor, supply, and inventory 
• Ensure the completion and maintenance of financial statements relative to the department
• Oversight and responsibility to deliver client and company financial targets
• Adopt all Aramark processes and systems, eliminate custom/manual reports
• Understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins 
Productivity 
• Implement and maintain GM agenda for both labor and total quality management requirements 
• Create value through efficient operations, appropriate cost controls, and profit management 
• Ensure consistent application of Aramark’s operating standards and processes (Operational Excellence) with particular focus on efficiencies in sustainability efforts to reduce energy consumption and labor productivity standards 

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Bachelor’s degree preferred; equivalent relevant leadership experience may be considered.
• Significant Environmental Services leadership experience in a healthcare or acute-care hospital environment strongly preferred.
• Demonstrated experience leading large, complex Environmental Services operations and sizable frontline teams.
• Experience leading and developing managers and supervisors.
• Strong understanding of healthcare environmental services standards, infection prevention, sanitation, safety, and regulatory compliance.
• Demonstrated experience utilizing operational metrics, KPIs, quality data, and analytics to drive performance and continuous improvement.
• Strong financial acumen, including experience with budgeting, forecasting, labor management, productivity, and cost controls.
• Experience supporting patient throughput, discharge cleaning, room turnover, and patient satisfaction initiatives.
• Proven ability to establish and maintain strong client and stakeholder relationships in a demanding healthcare environment.
• Strong leadership, communication, organizational, analytical, and problem-solving skills.
• Ability to effectively manage multiple priorities in a fast-paced, highly visible acute-care environment.

Education