CX Program Lead: Channel Initiatives & Process Improvement
$50 - $60 per hourBrillio
Brillio in Frisco, TX seeks a CX Program Manager to lead initiatives in customer service. The role requires 8+ years in program management, focusing on process improvements and utilizing Lean Six Sigma principles. You'll work with various teams to enhance customer experiences while driving business growth. This hybrid position offers $50–$60 an hour, requiring extensive collaboration and analysis to address customer pain points effectively. #J-18808-Ljbffr Brillio
$50 - $60 per hour
...year. Role Overview Title: CX Program Manager/Channel Initiatives Specialist (Six Sigma,... ...ensuring customer service improvement initiatives are planned,... ...program, you will directly lead specific root cause... ...recommendations to product, process and training opportunities...Process improvementWorldwide- Ascensus is the leading independent technology and service platform powering savings... ...discipline and drive culture and process improvements. Use creative and technical problem... ...and execution on the most complex, program‑level initiatives. Lead the creation of web and...Process improvement
- AT&T is looking for a Lead Project / Program Manager to transform Customer Care Operations Support through data, business intelligence, and execution. In this role, you will lead complex initiatives, optimizing customer experience while managing cross-functional teams....Suggested
- A leading program management firm in Dallas is seeking an experienced Program Manager to lead the launch and ongoing management of a... ...This position offers a dynamic work environment with opportunities for significant impact and process improvement. #J-18808-Ljbffr PhotonProcess improvement
$110k - $160k
...performance of novel autonomous aircraft programs, partnering directly with Program... ...development through production. What you’ll do Lead program financials end‑to‑end:... ...and cost drivers Drive automation and process improvements across financial planning, reporting, and...Process improvementFull timeTemporary workPart time$143.8k - $215.8k
...connections. Overview This Lead role sits within a... ...high-quality program records and... ...communications that improve transparency and adoption... ...communications channels that keep the... ...Hygiene, Compliance to Process & Continuous... ...employer and does not initiate a background check...Process improvementTemporary workWork at officeLocal areaRelocation- ...technology services provider in Dallas is seeking a Technical Program Manager to align initiatives with business objectives. The role involves managing... ...a strong technical background and proven experience in leading cross-functional teams. Excellent communication skills...
- ...their goals. HighLevel processes over 15 billion API... ...generate over 200 million leads, and facilitates over... ...us on our YouTube Channel or Blog Posts. Who You... ...supporting community programs and ensuring operations... ...observations to support process improvements. Vendor & Stakeholder...Process improvementLocal areaRemote work
$118.8k - $178.2k
Lead Project/Program Manager (Digital Care) Overview We’re looking for a... ...and social media support channels . This role is designed for... ...You’ll lead well‑defined initiatives that improve how customers engage with... ...in consumer Customer Care, CX, or support operations (non...Temporary workWork at officeLocal areaRelocation$106.1k - $178.2k
...limited to, the following: Program Leadership & Execution Lead end-to-end program... ...acquisition and retention offer initiatives, ensuring alignment to scope... ..., Finance, Tech Dev, CX, and Market organizations... ...adherence to offer governance processes, approvals, and compliance...Temporary workWork at officeLocal areaRelocation- ...Description Cost Optimization Lead Cost Reduction | Data... ...in driving cost reduction initiatives across product groups within... ...to monitor project and program health; identify trends in data... ...saving initiatives and drive process improvements. Manage projects and deliverables...Process improvementFull time
- ...eDiscovery Program Manager Employment Type: Full-Time, Executive-Level Department... ...clearly and timely. Contractor shall initiate process improvement initiatives. Quotes shall facilitate... ...collaboratively with the COR and OGC Government Leads to define and execute all reports and...Process improvementFull timeContract workFor contractorsFlexible hours
$118.8k - $178.2k
## Lead Project/Program ManagerApplyremote type: Office Worker... ...office transformation initiatives that address capacity constraints, process gaps, and non‐automatable... ...teams, Care Ops+, Channel Support, OMC, Product... ..., and Continuous Improvement*** Support data analysis...Temporary workWork at officeLocal areaRelocation$70k - $100k
...candidates into the recruiting intake process. Prepare and send offer letters... ...such as employer branding initiatives, university recruiting events, or process improvement efforts as assigned.... ...logistics or new hire orientation programs. Bachelor’s degree in Human Resources...Process improvementWork at office- ...the guidance of their direct lead. Serves as a clinical... ...promotion and execution of PI initiatives. May assist with data collection... ...care practice by promoting process improvement and committee participation... ...NRP - Neonatal Resuscitation Program or ARC-NALS - American Red Cross...Process improvementFull timeShift workNight shift
- ...Litigation Practice Innovation Lead Department: JW Innovation... ..., design and measure pilot initiatives, and transition successful... ...drafting and review processes, and improving quality and efficiency using... ...Develop and deliver training programs, quick-start guides, and office...Process improvementWork at officeLocal area
$71.1k - $145.9k
The Team Lead, Commercial Loan Servicing leads and... ...including payment processing, advances, paydowns, payoff... .... Identify process improvement opportunities, streamline... ...Support departmental initiatives and operational... ...Our extensive benefits programs are designed to support...Process improvementDaily paid$88.6k - $246.6k
The Solution Implementation Lead is the end‑to‑end execution owner and... ...are aligned with study, program, and stakeholder needs. Confirm... ...disruption. Lead quality management, process improvement, and continuous improvement initiatives. Contribute to internal SOPs, study...Process improvementFull timePart time$24 - $28 per hour
...Options for Kids connects leading pediatric specialists with... ...revenue cycle data and implement process improvements based on findings. Strong... ...process improvement initiatives to enhance team efficiency... ...conferences, and education programs as requested. Perform all...Process improvementRemote work- ...seeking a Senior Lead Marketing Consultant... ...-class marketing programs, digital... ...capabilities to develop new channels for Merchant... ...for new ideas or initiatives. Proved expertise... ...creative development process - including... ...suggesting process improvements, and refining messaging...Process improvementFull timeWork experience placementWork at officeRelocation package
- ...experienced Quality Area Lead to oversee and manage... ...'s quality standards, improving product quality,... ...continuous improvement initiatives. Lead a team of hourly... ...identified areas for process improvement Audit the... ...Water wall Maintenance program is in compliance Run...Process improvementHourly payFull time
- ...extension, and service to improve lives and the Texas... ...Job Title: Lead Data Analyst Agency: Texas... ...research objectives at the program and institutional level... ...data issues, implement process improvements, and... ...proposals, supporting funding initiatives and program growth....Process improvementLocal areaRemote workFlexible hours
$118.8k - $178.2k
Lead Project / Program Manager (Customer Care Operations Support | Data & Analytics) Overview We’... ...Delivery: Lead complex, cross‑functional initiatives from concept through execution—... ...Operations: Identify opportunities to improve CX, efficiency, and performance through...Temporary workWork at officeLocal areaRelocation$130.7k - $196.1k
...offered. Overall Purpose Lead Data Analysis... ...focuses on data collection, processing, mapping, quality improvement, discrepancy resolution,... ...and advanced data quality initiatives that reduce manual rework... ...plan Tuition reimbursement program Paid Time Off and Holidays...Process improvementTemporary workWork at officeLocal areaRelocation- ...large-scale customer care initiatives are delivered at AT&T.... ...driving operational improvement, we encourage you to... ...effectively, and are ready to lead change in a fast-... ..., and leading the processes, strategies, communications... ...Tuition reimbursement program Paid Time Off and...Process improvementTemporary workWork at officeLocal areaRelocation
$91.66k - $120.3k
...we're Oscar. We're hiring a Program Lead, Payor Connections/Interoperability... ...important interoperability initiative, the Program Lead will... ...building an end-to-end process! You will work with internal... ...identify actions to achieve improvements and monitor initiative impact...Full timeWork experience placementWork at officeRemote work- ...A leading consulting firm in Dallas is seeking an M&A Integration & Strategic Projects... ...role involves leading cross-functional initiatives, managing project plans, and ensuring operational... ...in M&A integration or complex program management, alongside exceptional executive...
- ...Job Title Lead Data Analyst Agency... ...comprehensive agriculture program, Texas A&M AgriLife brings... ...positioned to improve lives, environments and... ...data issues, implement process improvements, and train... ...proposals, supporting funding initiatives and program growth....Process improvementH1bLocal areaRemote workWork visaFlexible hours
- ...The Procurement Team Lead will manage a work group... ...and adhering to process standardization efficiencies... ...category strategy initiatives geared toward increasing... ...support ongoing process improvement initiatives.... ...401K ~ Annual bonus program based upon performance...Process improvementPermanent employmentContract workFor contractorsLocal areaFlexible hours
- ...Join First American Financial Corp. as a Program Manager for AI Adoption & Enablement in Irving, TX. You'll lead employee engagement efforts and drive the adoption... ...of experience in program management and change initiatives, you will collaborate with various teams to ensure...
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