Customer Service Survey Agent

Job Description

Job Description

OnPoint CX Solutions is hiring call center survey agents for immediate start. If you’re looking for fast onboarding, paid training, and flexible work-from-home opportunities, this is a great short-term role.

What You’ll Do:

• Conduct customer service & political surveys (NO sales)
• Follow a script, ask questions, and accurately record responses
• Maintain professionalism and attention to detail on every call

What We Offer:

• On-site and Work From Home options available.
• Paid training (just a few hours – start quickly!)
• No sales – survey work only
• Opportunity for full-time hours or overtime when available

Important Role Expectations (Read Before Applying):
This role requires high flexibility and reliability . By applying, you should be comfortable with the following:

• This is an on-call position with schedules that may change daily
• You may be scheduled with little to no advance notice (same day or next day)
• Hours are not guaranteed – you may work full shifts, partial shifts, or no hours at all depending on business needs
• You must have open availability, including weekends if needed
• This is a temporary/seasonal position , not a permanent role
• Work is repetitive call-based survey work , requiring focus and accuracy

Requirements:

• Must reside in Nevada
• In order to WFH, you must have reliable hardwired (Ethernet) internet connection (recommended), have own computer equipment and be able to work on-site during the training period . You may work from home once you can handle calls on your own. 
• Quiet, distraction-free workspace
• Strong communication skills and attention to detail
• Ability to follow instructions and document responses accurately
• Must be dependable and responsive when scheduled

Pay & Schedule:

• $12.00/hour
• Typical hours often fall between 8:00 AM – 8:00 PM PST, but may vary daily
• Schedules are driven by client demand and are subject to change

OnPoint CX Solutions is a growing business process outsourcing (BPO) company specializing in B2B sales, customer care, and energy-sector solutions. We help businesses understand their energy options and select competitive supplier programs. If you’re dependable, flexible, and ready to start quickly, we want to hear from you!

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