Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

VP of AI-Driven Customer Support Transformation (Remote)

TEEMA Group

TEEMA Group is seeking a VP of Customer Support to lead a transformation in AI-driven, scalable support for a fast-growing healthcare tech company. You will align Product, Engineering, and support analytics to drive a modern, results-focused organization. You will oversee ~20 remote managers, define channels and tooling, and balance AI with human touch to improve SLA and outcomes. This role demands strong executive presence and a proven track record of transformative leadership. #J-18808-Ljbffr TEEMA Group

Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the VP of AI-Driven Customer Support Transformation (Remote) in San Francisco, CA vacancy
  • MatrixCare in the United States is seeking a Vice President, Customer Support to lead the transformation of Support across its portfolio of post-acute care...  ...will report to the Chief Customer Officer and drive AI-first strategies throughout the support lifecycle. This... 
    Remote job
    Transformation

    MatrixCare

    New York, NY
    1 day ago
  • Acceleration Partners seeks a strategic VP, Affiliate Delivery to own the...  ...and performance. This remote role requires leadership across...  ...margin, client satisfaction, and AI-enabled improvements. You will...  ...line growth, and maintain value-driven delivery in a #J-18808-Ljbffr... 
    Remote job
    Transformation

    Affiliate Landscape

    Brooklyn, NY
    21 hours ago
  • $305k

     ...VP Of AI IDC is seeking a transformative AI leader to define and execute our enterprise...  ...operations and customer-facing products....  ...models and AI-driven insights directly into...  ...This role is open for remote US location or for...  ...by a culture that supports growth, collaboration... 
    Remote work
    Transformation
    Temporary work
    Work at office
    Worldwide

    IDC

    Boston, MA
    5 days ago
  • $200k - $240k

    Highlights Location Remote, US Start Date Nov 2, 20...  ...Allows Remote Work Skills Customer Support SaaS Leadership...  ...organization and lead the transformation of Support across...  ...will lead the move to an AI-first Support model, embedding...  ...be part of a purpose-driven organization dedicated... 
    Remote work
    Transformation
    Work experience placement
    Work from home
    Flexible hours

    MatrixCare

    New York, NY
    1 day ago
  • $180k - $250k

     ...Title: VPCustomer Support Job ID: 90518...  ...: USA/ Canada -Remote Salary: $180,00...  ...fast-growing, AI-centered healthcare...  ...product and customer base, and still...  ...now hiring a VP of Customer Support...  ...to lead that transformation and turn...  ...Analytical, data-driven decision making... 
    Remote job
    Transformation
    Immediate start

    TEEMA Group

    San Francisco, CA
    4 days ago
  • $289k

     ...products rooted in AI, automation, and intelligent customer experiences, because...  ...’s global customer support organization as we...  ...Finance. You will transform our highest-volume...  ...Collaborative: Makes data-driven decisions while...  ...to work remotely for part of the week... 
    Remote work
    Transformation

    Zendesk

    Austin, TX
    5 days ago
  •  ...internship focused on sourcing analytics and digital transformation of procurement processes. You will analyze...  ...with smart supply chain technologies, data-driven decision making, and exposure to automation tools. Remote work flexibility is provided, with opportunities... 
    Remote job
    Transformation
    Internship

    Enviro Forest

    Seattle, WA
    1 day ago
  • $220k - $250k

     ...Vice President, Customer Onboarding and...  ...is a Vertical AI company built for...  ...smarter, data-driven energy decisions...  ...™ Platform transforms multiple dimensions...  ...includes the VP of Global Delivery...  ...customers and support profitable...  ...Arrangements: Remote-friendly scheduling... 
    Remote work
    Transformation
    Full time
    Contract work
    Work at office
    Flexible hours
    Shift work

    Bidgely, Inc

    California
    10 days ago
  •  ...Smartsheet is seeking a VP of User Experience and Design Innovation to lead a multi-disciplinary organization across product design, research, design systems, content and localization, and AI-driven software delivery. You will drive a bold, user-centered vision and scale... 
    Remote job

    Jobleads-US

    Bellevue, WA
    5 days ago
  •  ...Databricks Reporting to- VP Department: Data...  ...enable analytics, AI/ML, and business intelligence...  ...CI/CD, and production support best practices....  ...workshops, or enterprise transformation programs. Google Cloud...  ...merit-based and innovation-driven culture that encourages... 
    Remote work
    Transformation
    Full time
    Immediate start
    Worldwide

    TalentOla

    Virginia
    4 days ago
  •  ...services sales from opportunity to close. You will engage C-suite, plant, and supply chain stakeholders to accelerate transformation through AI-driven automation, reporting to Naviant's EVP & COO. As a hands-on leader in a small, high-impact team, you will shape go-to-... 
    Remote job
    Transformation

    Naviant

    Verona, KY
    3 days ago
  • Majesco, a leader in AI-native insurance software, seeks a Client Partner Director to drive strategic transformation for enterprise insurance accounts in North America. You’ll act...  ...multi-stakeholder engagements, and guide customers through complex procurement while... 
    Remote job
    Transformation

    Majesco

    Eastern, KY
    4 days ago
  • HopSkipDrive is a remote-first, mission-driven company building a true revenue marketing function. As VP of Marketing you will own the entire...  ...motion, drive the customer journey for institutional...  ...Customer Success; champion AI transformation; and manage the marketing... 
    Remote job
    Transformation

    HopSkipDrive, Inc.

    Los Angeles, CA
    3 days ago
  •  ...quality, innovation, and customer collaboration, they support brands in delivering...  .... Location: Remote in USA Summary:...  ..., professional, driven, and focused sales leader...  ...in data solutions, AI, analytics, data services, digital transformation, or related... 
    Remote work
    Transformation
    Full time
    Overseas

    International Achievers Group

    United States
    8 hours ago
  • $225k - $275k

     ...Montgomery, Alabama, Remote-AL, Remote-AR,...  ...the lives of our customers every day. We believe...  ...enablement, and AI capabilities to improve...  ...solutions that support business...  ...insights, and data-driven decision-making. Promote...  ...cross-functional transformation initiatives· This... 
    Remote work
    Transformation
    Full time
    Work from home

    Kemper Corporation

    Montgomery, AL
    22 hours ago
  • $163k - $263.06k

     ...seeking a hands‑on AI Solutions...  ...enterprise clients. The VP title reflects...  ...APIs, event‑driven patterns, and...  ..., including customer service, marketing...  ...and support deployment. Support...  ...IL Detroit, MI Remote: US‑based remote...  ...this moment of transformation, we need our people... 
    Remote work
    Transformation
    Permanent employment
    Full time
    Contract work
    Temporary work
    Work at office
    Local area
    Flexible hours
    2 days per week
    3 days per week

    dentsu

    New York, NY
    3 days ago
  •  ..., based in Arlington, VA, seeks a VP, IT Business Solutions to enhance...  ...implementing IT solutions, overseeing AI initiatives, and driving digital transformation. The ideal candidate possesses...  ...work model that blends office and remote work. #J-18808-Ljbffr Conservation... 
    Remote work
    Transformation
    Work at office

    Conservation International

    Arlington, VA
    4 days ago
  •  ...the first truly converged AI workspace unifying tasks, docs...  ...supercharged by context-driven AI. We are an AI-native company...  ...Account Manager (TAM) to support our customers as a trusted partner and...  ...awareness to practical workflow transformation by identifying where AI can... 
    Remote work
    Transformation

    ClickUp Project Management

    United States
    3 days ago
  •  ...Division Vice President for IT and Digital Transformation in the Aerospace & Defense Division....  ...roadmap. Responsibilities include driving AI adoption, overseeing ERP systems, and...  ...Competitive salary and benefits provided with a remote work option. #J-18808-Ljbffr AMETEK, Inc... 
    Remote job
    Transformation

    AMETEK, Inc.

    New York, NY
    4 days ago
  • $188k - $210k

    VP, IT Business SolutionsConservation International...  ...drive innovation, and transform business operations...  ...artificial intelligence (AI) and generative AI capabilities...  ...and execution that support business objectives and...  ...the office and some remotely. Guidance will be shared... 
    Remote work
    Transformation
    Temporary work
    Work experience placement
    Work at office
    Local area
    Flexible hours

    Conservation International

    Arlington, VA
    2 days ago
  •  ...Boca Raton, with on-site Monday-Thursday and remote Fridays. The role focuses on modernizing procurement through AI-driven tools, dashboards, and analytics to drive...  ...teams, and opportunity to contribute to process transformation within ADT’s procurement operations. #J-188... 
    Remote job
    Transformation
    Internship
    Monday to Friday

    ADT

    Boca Raton, FL
    1 day ago
  • $225.6k - $338.4k

    VP Data Science - GD04AEWe’re determined...  ..., Applied AI - Employee Benefits...  ...generation of AI-driven transformation across the business...  ...enrollment, billing, customer service, and operational...  ...have a Hybrid or Remote work schedule....  ...leadership system across supported lines of business,... 
    Remote work
    Transformation
    Full time
    Temporary work
    Work at office
    3 days per week

    The Hartford Financial Services Group

    Columbus, OH
    2 days ago
  • Improvado, a leading AI-powered marketing data platform, is seeking a Marketing Analyst to own client delivery from data modeling...  ...Looker/Power BI/Tableau, write SQL queries, and manage data transformations with dbt across multi-source architectures. Ideal candidates have... 
    Remote job
    Transformation

    Improvado

    New York, NY
    4 days ago
  • $240k - $275k

     ...for NYC Tristate Area - Remote with travel to EXL...  ...EXL's Data, Analytics, AI, and Operations capabilities...  ..., relationship-driven role focused on executive...  ...priorities into consulting and transformation opportunities within...  ...business cases and proposals.Support opportunity pursuits... 
    Remote work
    Transformation

    EXL Service

    New York, NY
    2 days ago
  •  ...days per week and work remotely one day. A member of...  ...collaborative, outcome‑driven, and passionate about...  ...enterprise technology transformation.Major Responsibilities...  ...scalable technology delivery.Support the rollout of shared...  ..., including AI‑enabled capabilities and... 
    Remote work
    Transformation
    Full time
    Work at office
    Local area

    MUFG

    Tampa, FL
    4 days ago
  • $232.8k - $320.1k

     ...Inclusion. We weave AI into the fabric of...  ...us!This role is remote, but distance is no...  ...stay close to our customers, and grow together...  ...in their careers Support field Solutions Consultant...  ...CNAPP and/or SOC Transformation...  ...presentation skillsQuota driven attitude focused on... 
    Remote work
    Transformation
    Full time
    Visa sponsorship
    Work visa

    Palo Alto Networks

    Denver, CO
    2 days ago
  •  ...pricing strategy across customer segments. This...  ...customer value through data-driven pricing strategies, advanced...  ...opportunities that support revenue growth, gross...  ...days in office, 1 day remote), based at our...  ...to lead organizational transformation, strengthen governance... 
    Remote work
    Transformation
    Contract work
    Work at office
    Local area

    Jobleads-US

    Raleigh, NC
    2 days ago
  • $210k - $240k

    VP Client Partner - Commercial Banking...  ...YorkLocation: Remote but must be...  ...this role will be driven by the...  ...Data, Analytics, AI, Digital, and Operations...  ...knowledge to transform operations for...  ..., improve customer experience, and...  ...presentations.Support pursuit activities... 
    Remote work
    Transformation

    EXL Service

    New York, NY
    3 days ago
  •  .... You will partner with senior leaders to shape roadmap, strategy, and the design culture at scale. You will drive AI-enabled design transformation, governance of design systems, and build a high-performing design organization spanning operations, research, and tools... 
    Transformation

    Jobleads-US

    Sunnyvale, CA
    4 days ago
  •  ...InnovAge seeks a Vice President, Product to lead enterprise product management focused on AI, workflow transformation, automation, and digital enablement. You’ll bridge business operations and technology, drive strategy, governance, adoption, and value realization, and... 
    Transformation

    Jobleads-US

    Denver, CO
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to VP of AI-Driven Customer Support Transformation (Remote). Be the first to apply!