IT Support Analyst
Jobtailor
Provide onsite and remote troubleshooting for hardware, software, and network configurations Administer computer networks and systems software; evaluate and implement new productivity tools Build relationships with senior management to align IT services with business needs Lead technical consulting for upgrades and support large-scale strategic initiatives Manage asset inventory, vendor contracts, and knowledge base documentation Resolve complex cross-technology incidents and manage customer expectations during outages Requirements In-progress or completed Graduate degree in Computer Science, Engineering, or a related field 2+ years in End User services (large team support) Proficiency in Google Workspace and ServiceNow A+ or MCSA certifications preferred Strong analytical troubleshooting, decisive judgment under pressure, and excellent interpersonal skills Ability to travel approximately 30% to regional business sites #J-18808-Ljbffr
Vacancy posted 18 hours ago
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