Program Coordinator / Patient Scheduler/ Harborview Medical Specialty Clinic

Job Description Harborview Medical Specialty Clinic has an outstanding opportunity for a Full-time Days Program Coordinator/Scheduler. Work Schedule 100% FTE, Days Monday‑Friday, 8:00 am – 4:30 pm Occasional Telework Position Highlights Conveniently located near public transportation Make a difference for the patients and employees we serve Opportunity to provide career growth Primary Responsibilities Review and prioritize incoming referrals from multiple sources using knowledge of each physician’s specialized skill set. Triage incoming referrals to assure the appropriate specialist will be reviewing referrals. Handle intake of each referral request, ensuring complete information is received and entered into the electronic medical record system in a timely manner. Schedule initial patient appointments either in person or via Telemedicine based on provider and patient preference. Coordinate appointments for the patient at the appropriate facility and assist with urgent insurance authorization or financial assistance. Manage and resolve a high volume of phone inquiries and messages. Review appointment follow‑up requirements and expectations with patients; educate them to ensure adequate understanding of the purpose of each appointment and follow‑up recommendations. Offer financial assistance to self‑pay and underinsured patients, providing them with the necessary steps to apply for financial counseling. Build provider schedules. Serve as a primary program contact to other departments, patients, and providers outside facilities. Perform other assigned duties. Requirements High school graduation or equivalent AND two years of experience in the program specialty OR equivalent education/experience. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements such as a license, certification, and/or registration. Preferred Experience Experience in a Dermatology clinic setting. Compensation, Benefits and Position Details Pay Range Minimum: $23.41 hourly Pay Range Maximum: $33.47 hourly Other Compensation: – Benefits: For information about benefits for this position, visit Shift: First Shift (United States of America) Temporary or Regular: This is a regular position. FTE (Full-Time Equivalent): 100.00% Union/Bargaining Unit: SEIU Local 925 Nonsupervisory Equal Employment Opportunity The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law ( University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information. #J-18808-Ljbffr University of Washington