Global Incident & Problem Management Director

$140k - $185k

MetLife

MetLife is seeking a Director of Major Incident and Problem Management based in Cary, North Carolina. This role leads incident management processes, directs responses to high-severity incidents, and fosters continuous improvement across critical technology services.

The ideal candidate will possess a strong ITIL background, leadership experience, and excellent communication abilities. This hybrid position requires a minimum of 3 days in-office each week and offers a competitive salary range of $140,000 to $185,000, along with various benefits.

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Vacancy posted 3 days ago

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