Sr. Dental Network Recruiter

Expanding Participation Within Dental Provider Network

This role is responsible for expanding participation within an assigned network of dental providers by building strong relationships and driving provider engagement. The individual will conduct high-volume outbound outreach to dental practices, educating providers on the value of joining the network and influencing participation decisions through effective communication and relationship-building skills. Success in this role requires a confident, energetic, and highly motivated professional who is resilient in the face of rejection, persistent in pursuing opportunities, and driven to achieve results. Works closely with Network Delivery leadership and cross-functional teams to support network growth initiatives, strengthen provider partnerships, and ensure accurate network information and exceptional service delivery.

What You'll Do:

• Assist in scheduling and preparing for monthly or quarterly check-ins with Network Partners.
• Document meeting notes and track open issues.
• Provide regular updates on assigned networks to internal stakeholders.
• Support the maintenance of Implementation Guides for assigned networks to promote retention and growth.
• Monitor network utilization and prepare basic reports to identify trends or potential issues.
• Maintain accurate rate information for assigned network partners and update published Network Rate Sheets as directed.
• Identify and report potential risks such as volume changes or service gaps to leadership.
• Develop a working knowledge of network expectations, objectives, and opportunities for improvement.
• Demonstrate understanding of Zelis products and services and communicate value propositions effectively.
• Stay informed on healthcare industry trends and regulatory changes relevant to network operations.
• Manage inquiries from assigned network partners and escalate complex issues as needed.
• Collaborate with Project Management and Business Support during network implementation processes and complete assigned tasks.
• Coordinate with Client Setup Team for network approvals and communicate status updates.
• Partner with internal teams (Strategic Account Management, Client Services, EDI, Accounting) to address client/network needs.
• Ensure adherence to Zelis privacy and security standards.
• Maintain accurate records in CRM tools and assist team members with data entry or updates.

What You'll Bring to Zelis:

• Typically has Bachelor's degree +2-3 yrs or equivalent combination of education and years of experience.
• Attends company training and regional training in area of expertise. Presents own work to members of department.
• Requires proficiency using AI tools skillfully with an understanding of how to develop/create intelligent prompts and/or agents.
• Strong communication and organizational skills.
• Ability to manage multiple tasks with attention to detail.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Experience with CRM tools such as Salesforce preferred.

Location and Workplace Flexibility

Zelis is headquartered in the U.S., with multiple locations across the country and in Hyderabad, India. Check out our locations to learn more about our offices. All employee work locations are based on the needs of the position and are determined by the Leadership team. In-office work and activities vary based on work and team objectives in accordance with Company policies.

While location expectations vary by role, candidates within approximately 50 miles of a U.S. office are generally preferred to support collaboration when needed. Our hybrid approach is flexible, and in-office presence is guided by team and business needs rather than a fixed weekly schedule.

Equal Employment Opportunity Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We welcome applicants from all backgrounds and encourage you to apply even if you don't meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.

Accessibility Support We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email View email address on click.appcast.io.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.