Manager of Student Advocacy and Accountability (HEA)

Manager of Student Advocacy and Accountability (HEA)

POSITION DETAILS

New York City College of Technology of the City University of New York (CUNY), a comprehensive college in downtown Brooklyn offering associate and baccalaureate degrees, invites applications for a Manager of Student Advocacy and Accountability. Reporting to the Assistant Vice President for Student Affairs, the Manager of Student Advocacy and Accountability will, in addition to the CUNY Title Overview: Lead overall operations of the student conduct process for City Tech, including, but not limited to: Investigating incident reports and other alleged policy violations by students in accordance with Article 15 of the CUNY Bylaws (Standards of Conduct and Student Disciplinary Procedures) and article 129-A of the Education Law (Henderson Rules); Tracking and maintaining student conduct reports; Managing the student conduct process, grievances, and appeals. Develop, maintain, and promote an educational and holistic approach to the student conduct process. Oversee the Faculty Student Disciplinary Committee to ensure compliance with fair and due process. Manage and facilitate the procedures involved in academic integrity cases when the college seeks disciplinary sanction(s) under Article XV of the CUNY Bylaws. Issue interim measures, including but not limited to: no-contact orders in advance of student conduct process outcomes when necessary; advise other administrators seeking similar interim measures to support student needs. Implement student rights and responsibilities policies and administrative procedures, including: Student conduct/disciplinary process; Early intervention student support service process; Resolution of student grievances, appeals, and complaints; Utilization of the Behavioral Intervention Team (BIT). Create and maintain collaborative and productive partnerships with Academic Affairs, Student Affairs, Public Safety, college administrative offices and the City University of New York Central Office. Liaise closely with Public Safety regarding general campus safety/climate and Clery Act reporting and disclosure, and with the Office of Compliance and Diversity on Title IX, discrimination, and harassment complaints. Maintain the integrity of student conduct records and database. Manage student conduct record requests. Administer the review and implementation of the Satisfactory Academic Progress (SAP) procedure, including the monitoring of compliance with Federal regulations. Process Title IV appeals. Supervise and provide professional guidance to office support staff.

QUALIFICATIONS

MINIMUM QUALIFICATIONS

Bachelor's degree and six years' related experience required.

PREFERRED QUALIFICATIONS

Master’s degree, preferably in Higher Education Administration, Counseling, Student Affairs or a related field. Familiarity with and understanding of FERPA, the Clery Act, Title IV financial aid programs, and general student disciplinary, conduct, and academic progress policies in a higher education setting. Proficiency in conflict resolution, mediation, and negotiation. Strong knowledge of restorative justice frameworks, alternative dispute resolution, and educationally focused conduct administration. Demonstrated experience implementing equitable and culturally responsive conduct practices that support diverse student populations. Background in balancing student accountability, student well-being, and educational outcomes. Ability to interpret and effectively communicate policies and procedures to students, faculty members, administration and other stakeholders. Excellent organizational, communication, collaboration and interpersonal skills.

CUNY TITLE

OVERVIEW Manages the development, implementation, monitoring, and evaluation of student programs and quality of life issues, promoting the personal development of a diverse student population. Evaluates student needs and trends to develop a range of student services Develops and administers specific programs and general activities in support of student needs Develops relationships with college departments and outside community organizations to understand student needs and available development opportunities Represents the College in campus-wide and university-wide groups and councils focusing on priority student issues Manages staff, fiscal resources, and facilities supporting student affairs activities Performs related duties as assigned. Job Title Name: Student Life Manager CUNY TITLE Higher Education Associate FLSA Exempt

COMPENSATION AND BENEFITS

$94,909 - $113,982. Salary commensurate with education and experience. CUNY is in the process of implementing salary schedule increases. Once implemented, salaries of eligible employees will be adjusted by 3.5% effective 9/01/2026, in accordance with the terms of the PSC-CUNY collective bargaining agreement. CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

CLOSING DATE

Open until filled, with review of applications to begin on or after September 10, 2026.

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer. Job ID: 32658 Location: NYC College of Technology Job Type: Full-Time #J-18808-Ljbffr City University of New York