Senior Tech Support Specialist — IoT & Healthcare
Sonicu
Sonicu in Indianapolis is seeking a Technical Support Specialist II to be the escalation point when Tier 1 can't solve an issue. You’ll dig into device logs, work with customer IT teams, and own the fix through to the end. You'll diagnose connectivity problems, determine hardware failures, and coordinate RMAs while keeping clear HubSpot records and contributing to knowledge base articles. #J-18808-Ljbffr Sonicu
Vacancy posted 4 days ago
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