Intake Technician

Intake Technician

Ridgeview Institute-Monroe - Monroe, GA

Overview

Salary Range $15.00 - $18.00 Hourly Position Type Per Diem Job Shift Any Education Level 2 Year Degree

Position Summary

JOIN OUR TEAM AS AN INTAKE TECHNICIAN!

Your Work Matters How will you make a difference?

Join our dynamic team at Ridgeview Institute Monroe and make a difference as an Intake Technician! In this role, you'll have the opportunity to plan and execute engaging activity services for our patients, contributing directly to their treatment goals and overall well-being. As a valued member of our interdisciplinary team, you'll provide continuous care, interaction, and positive role modeling to patients, fostering an environment conducive to healing and growth. If you're passionate about making a meaningful impact in behavioral healthcare, we want to hear from you!

• Receive referral calls, obtain minimal demographic information, and refer the call to the appropriate source or schedule an assessment. The Technician must properly triage emergency phone calls and walk-ins according to urgency in order that appropriate attention can be provided.
• Process all requests for information and external referrals.
• Completes insurance verifications and pre-certifications as needed.
• Assist in arranging for admission of patients, including alerting the business office staff to begin the verification of benefits, initiating calls to physicians and other related tasks as directed by the Intake Clinicians, Intake Coordinator and/or Director of A&R.
• Determine what Releases of Information are needed, and process them accordingly, per policy.
• Assist in obtaining needed records and information.

Your Experience Matters What we're looking for:

• Education & Licensure: Bachelor's Degree from an accredited college or university in occupational therapy, art, music, recreational therapy, humanities, or movement therapy. Master's degree preferred. Certification or licensure by the state of Georgia and/or national governing body in the following areas: art, occupational, recreation, or music therapy.
• Experience: One (1) year of related experience, with a knowledge of psychiatric patient care techniques with an understanding of mental illness preferred.
• Additional Skill Requirements: Successful completion of CPR Certification and successful completion of CPI before assisting with a restraining procedure and within 30 days of employment. Current Lifeguard and First Aid if conducting swimming activities. May be required to work overtime and flexible hours.

Your Care Matters What we provide for our team:

• 401(k) + matching
• Health insurance
• 100% company-paid life insurance coverage up to 2x your annual salary
• Vision insurance
• Dental insurance
• 100% company-paid long term disability insurance
• Paid time off
• Paid Holidays
• Employee engagement events
• Employee assistance program
• Employee recognition program
• Free parking

Disclaimer: Select benefits are available to full-time positions only. Benefits are subject to change at the discretion of Ridgeview Institute Monroe.

Compensation:

This is a full-time role and the expected compensation range is $15.00 - $18.00 hourly. We're excited to work with qualified candidates and will consider experience and skill level. Join us as our Intake Technician!

Qualifications

Get to know us Outstanding Care, Compassionate People, Unparalleled Service

Welcome to Ridgeview Institute Monroe (RIM), a leading mental health care hospital in Monroe, GA, dedicated to setting the standard for excellence in psychiatric treatment since 2017. Our hospital offers a full continuum of care, including specialized programs for adolescents, adults, and older adults, including a specialized women's program. We are committed to providing evidence-based treatment approaches to help our patients achieve their treatment goals.

At Ridgeview Institute Monroe, we believe in the power of community and collaboration. Our team works closely with the community to build an efficient, comprehensive, and seamless continuum of care. We take pride in offering dynamic, challenging, and highly rewarding positions to positively impact you and those in our care. You'll have the opportunity to work closely with a team of experts, ensuring our patients receive personalized services that guide them toward achieving their treatment goals.

Join us in providing exceptional care and contributing to the well-being of individuals and families in need, and be a part of the transformative healthcare experience at Ridgeview Institute Monroe.

At Ridgeview Institute Monroe, we value a diverse, inclusive workforce and provide equal employment opportunities for all applicants and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.