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Customer Service Representative

$20 per hour

Express Employment Professionals Defunct

Customer Service Representative

Pay: $20.00 per hour Schedule: Monday–Friday | 8:00 AM–5:00 PM Location: Santa Fe Springs, CA

A company in the flooring and furniture delivery and installation industry is seeking a Customer Service Representative to assist customers with order-related questions, service issues, and post-delivery follow-up. The role includes receiving inbound customer calls and making scheduled outbound calls to follow up on service after delivery.

We're looking for someone with previous customer-facing experience who can provide professional customer support and follow through on customer questions and concerns. You will be applying through Express Employment Professionals, an award-winning staffing firm.

Customer Support & Follow-Up

  • Receive inbound customer calls regarding orders or service issues
  • Make outbound follow-up calls to customers
  • Complete scheduled post-delivery calls to check on service
  • Follow up with customers regarding orders and service
  • Communicate with customers by phone and email

Experience & Qualifications

  • Previous customer-facing experience
  • Customer service experience preferred
  • Bilingual candidates preferred
  • Professional customer communication skills
  • Experience using or familiarity with:
  • Microsoft Office
  • Microsoft Teams
  • Outlook and email
  • Phone systems

Benefits of Working with Express Employment Professionals

  • Weekly pay and immediate benefits!
  • Evaluation-to-hire opportunities – get your foot in the door at a great company!
  • Personalized job matching and interview preparation!
  • No fees for you, ever!
  • Quick hiring process!

Bring your customer-facing experience to your next opportunity — Apply Today!

Vacancy posted 5 hours ago
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