Epic Analyst -Resolute at University of Miami, Florida

Epic Analyst-Resolute Billing

The University of Miami Health System, "UHealth", IT Department has an exciting opportunity for a Full-Time Epic Analyst-Resolute Billing. The Epic Analyst assists Associate Epic Analysts on the team and collaborates with key stakeholders, end-users, and application team members to optimize the application's configuration, function, and access. The Epic Analyst-HIM facilitates day-to-day application support and resolving application issues and provides day-to-day application support and resolving application issues.

Core Responsibilities:

• Serves as a support contact for application end-users. Identifies issues and works to resolve them.
• Designs, develops, implements, and maintains the application.
• Supports all phases of testing and document workflow design.
• Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow.
• Provides day-to-day application support, evaluates and resolves service tickets, implements requested application changes, and retrieves requested data promptly.
• Collaborates with trainers on application changes and new features to develop documentation and training strategies.
• Assists with analyzing the impact of information technology in clinical work processes.
• Participates in on-call rotations and support.
• Attends and participates in applicable committees.
• Maintains regular communication with team members and participates in weekly project team meetings.
• Reviews the status of projects and issues on an ongoing basis with leadership.
• Becomes knowledgeable about UHealth's policies, procedures, and business operations.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Department Specific Functions: As an Epic Analyst, Resolute Billing, you will report to the Senior Manager and will be responsible for:

• Providing oversight and leadership to Associate Epic Analysts on the team
• Implementing, building, and modifying the application
• Collaborating with key stakeholders, end-users, and application team members to optimize the application's configuration, function, and access
• Providing day-to-day application support and resolving application issues
• Travel to the job site during go-lives, conferences, rounding, and/or senior leadership meetings.

CORE QUALIFICATIONS:

• Bachelor's degree in relevant field
• Minimum 3 years of relevant experience preferably in healthcare or healthcare-related organization
• Epic certification in relevant field required.
• Understanding of duplicate patient management processes preferred
• Ability to communicate effectively in both oral and written form.
• Ability to maintain effective interpersonal relationships.
• Ability to recognize, analyze, and solve a variety of problems.
• Ability to lead, motivate, develop and train others.
• Proficiency in computer software (i.e. Microsoft Office).
• Commitment to the University's core values.

Any appropriate combination of relevant education, experience and/or certifications may be considered. The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.