Quality Technician - 3rd Shift
Mercer Foods LLC
Quality Assurance Technician
Get in on the ground floor of our new freeze-dry manufacturing facility!
Conveniently located in Oak Creek, WI, we are hiring immediately for a full-time Quality Technician position in our Pet Food Division.
About Thrive Freeze Dry:
Thrive Foods is a leader in the freeze-dried food industry. Headquartered in American Fork, Utah with plant operations throughout North America, Central America, South America, Europe, Asia and the Middle East, Thrive Foods is leading trends in healthy snacking, good for you ingredients and clean label products in growing human food, probiotics, and pet food segments. As a result, Thrive Foods maintains a blue-chip customer list of food service companies, natural food retailers, and well-known brands.
Thrive Freeze Dry Values:
Lead with Integrity - Treat People Well - Chase Big Goals - Do What Matters Most - Win Together - Learn & Grow
The Quality Assurance Technician plays a vital role in ensuring the safety, quality, and compliance of food products and services within the operation. This position involves recording, monitoring and ensuring the implementation and maintenance of quality assurance standards, procedures, and controls to meet both internal and external requirements. The job entails a blend of technical knowledge, leadership skills, and an understanding of food safety regulations. The ideal candidate is one who is committed to food safety and quality, looks for improvement and is ready to roll up their sleeves with us.
Essential Duties:
- Responsible for the inspection and sampling of all incoming raw products, ingredients, and packaging materials, and ensures that the materials are in conformance with established specifications and standards.
- Responsible for inspection and evaluation of product returns. Product returns may be a product that has been rejected due to a customer complaint, incorrect product shipped to a customer, etc. Sampling of incoming raw products, ingredients and packaging materials based on the predetermined sampling plans.
- Evaluation of collected samples based on Thrive Foods' established specifications and requirements. Issuing incoming materials inspection reports, as well as non-conformance reports for materials that do not conform to specifications; ensuring all incoming material inspection reports are filed properly.
- Communication of non-conformances to upper management. Control and maintenance of incoming QA Sample storage and library of samples to ensure quick retrieval. Review supplier certificates of analysis (COAs) against the Thrive Foods specifications to ensure conformance. Inspection and evaluation of product returns.
- Perform and document all necessary QA tasks related to pre-operational and post-operational inspections.
- Perform cleaning verification swabbing, including executing the site's Environmental Monitoring Program according to the schedule provided.
- Place high priority on food safety, quality, and sanitation by understanding and executing company food safety and sanitation policies and procedures. Perform and document GMP inspections against those standards.
- Perform data entry in multiple systems as needed.
- Hold self and others accountable to Thrive Foods food safety & sanitation guidelines and policies by communicating and documenting any food safety incident, observation, or opportunity to your leadership team or teammates.
- In the absence of QA Management serves as back-up to ensure all food safety, quality objectives and SQF system requirements are met.
Position Requirements:
- Two years' experience in field, laboratory, or production facility quality control.
- Experience in food manufacturing or food service highly preferred.
- Demonstrated ability to communicate professionally and effectively to internal and external customers.
- Good written and verbal communication skills.
- Good organizational skills.
- Maintain good attendance.
Benefits:
We offer a full range of benefits for today, tomorrow and beyond!
Health Insurance: Medical (UMR/United Healthcare Network), Dental (Sunlife), Vision (VSP), Health Savings Account (HSA), Employee Assistance Program, (1 st of the month after 30 days of employment)
Supplementary Insurance: Optional Critical Illness and Critical Accident Insurances, Company paid life, short-term and long-term disability insurances
Retirement: 401k w/ employer match, up to 4% annual salary (1 st of the month after 90 days of employment)
Other Benefits: Weekly Pay, Paid time off, Holidays, Safety shoe program, Tuition reimbursement
Thrive Freeze Dry is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you'd like more information on your EEO rights under law, please visit
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