Patient Service Rep - OBGYN

Patient Service RepHourly Pay Range: $18.38 - $26.65 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.Position HighlightsPosition: Patient Service RepLocation: 120 Spalding, NapervilleFull Time 36 hoursHours: Monday - Thursday 7:00am - 5:00pm *One evening per week until 7:00pm*. Friday 7:00am - 4:00pm. Rotating Saturdays 8:30am - 1:30pmRequired Travel: YesThis role includes some travel to other locations and requires flexible hours to meet operational needsWhat You Will DoUnder general supervision and according to established policies and procedures, responsible for providing in-patient, out-patient, emergency room, immediate care and same day surgery patients with timely and accurate pre-registrations, registrations, order management, charge capture, cash collection functions and medical information systems.Collects, analyzes and records demographic, insurance/financial and clinical data from multiple sources and obtains other information and signatures necessary for the above processes. Screens for third-party eligibility and enters medical necessity coding to ensure accurate payment is secured.Interacts in a customer-focused manner to ensure the needs of patients and their families are met and that they understand the hospital's revenue cycle expectations, including resolution of personal liabilities through various payment options.What You Will NeedHigh School or GED RequiredAssociates Degree Business Administration/Management Preferred2 Years of registration, scheduling, patient accounts, cash collections or customer service experience in a healthcare settingManual dexterity to operate various office machinesKnowledge of health insurances, medical terminology and anatomyStrong data entry and keyboarding skillsKnowledge of Microsoft Office SuiteBilingual skillsA valid driver's license is required if the incumbent is selected to perform related duties at an off site location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.BenefitsCareer Pathways to Promote Professional Growth and DevelopmentVarious Medical, Dental, Pet and Vision optionsTuition ReimbursementFree ParkingWellness Program Savings PlanHealth Savings Account OptionsRetirement Options with Company MatchPaid Time Off and Holiday PayCommunity Involvement Opportunities