Frontline Contact Officer: 101/999 Call Handler (Triage)
Dorset Police
Dorset Police is seeking a DCM Contact Officer to act as the first point of contact for public inquiries, handling 101 and 999 calls at Bournemouth HQ. You will ensure appropriate help and support is established with empathy and calm under pressure, while contributing to a 24-hour capability and efficient customer journey. Prior to the Contact Officer training course you will work as a triage operator, familiarising yourself with the Contact Centre and enquiry types. #J-18808-Ljbffr Dorset Police
Vacancy posted 3 days ago
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