Healthcare Administrative Assistant

Administrative Assistant II

The Opportunity: We're seeking two dedicated and results-driven Administrative Assistant II to join our Health Compliance team at the University of Florida's Student Health Care Center. The key responsibilities of the Administrative Assistant II include the following: Responsible for the day-to-day activities related to the Health Compliance Office in managing the university's student health insurance and immunization requirements. Ensures the processing of all incoming insurance information in an accurate and timely manner. Performs periodic audits on the insurance information to ensure compliance with the program requirements. Interacts regularly with Admissions, International Center, GA Benefits, Student Affairs, Enterprise Systems, and other campus partners to keep everyone informed of student status and program success. Provides customer service by phone, email or in person to students and families about the health insurance requirement. Serves as a liaison with other university departments and external agencies including the school sponsored insurance plan to ensure that student's status and coverage enrollment is accurately recorded. Provides data, reporting and support where needed to facilitate the understanding and processing of the requirement. Recommends and implements internal operating policies and procedures and improved office systems related to health compliance. Researches operational problems and recommends/implements solutions. Develops and maintains operating manual with documented policies and procedures.

Typical Schedule: Monday through Friday, 8:00am to 5:00pm. Hours and days may vary due to the needs of the Student Health Care Center and office deadlines.

About the Student Health Care Center (SHCC): The mission of the SHCC is to help every student achieve optimal health in pursuing personal and academic success. Our vision is to be the preferred healthcare provider for University of Florida students as a nationally recognized leader in the collegiate health specialty. The SHCC is fully accredited by the AAAHC and is located in a state-of-the-art WELL-certified building on UF's campus. Medical services offered at the SHCC include primary care, sports medicine, urgent care, gynecology, psychiatry, allergy/immunization clinic, and travel medicine. Radiology, pharmacy, lab, and physical therapy are also on-site.

About the University of Florida: UF is one of the nation's top universities and a dynamic and rewarding place to work. UF is in Gainesville, one of Florida's most livable cities. Known for its natural attractions (wetlands, forests, springs, wildlife) and cultural offerings (music, theater, visual arts, and historic districts), the area also is gaining a reputation as a thriving hub for high-tech start-ups, as well as invention and research collaborations.

The City of Gainesville: The Guide to Greater Gainesville shares all that you need to learn about the Heart of Florida, including neighborhood and city information, schools and zoning, culture and leisure, sports and fitness, healthcare and much more.

Expected Salary: $19.16 per hour. Exclusive Perks and Benefits: Enjoy stability and support with UF's unique range of benefits and opportunities. With a robust healthcare package, generous leave policies, retirement planning, and professional development, you can achieve a healthy work-life balance, plan for your future, and advance your career. Full-time TEAMS employees will accrue vacation leave at a rate of 6.769 hours biweekly/22 days annually and sick leave at a rate of 4 hours biweekly/13 days annually. In addition, employees are eligible for ten paid holidays each year.

Required Qualifications: High school diploma or equivalent and four years of relevant experience or an equivalent combination of education and experience. Must have strong diplomacy skills to work with students/parents in resolving complex situations. Position requires extensive sitting and telephone usage, and requires extensive typing and computer work.

Preferred: Bachelor's degree preferred. Excellent customer service, written and verbal communication skills. Knowledge of the Student Information System, PeopleSoft, Microsoft Office Suite. Prior experience in health insurance benefit verification or billing preferred.

Special Instructions to Applicants: In order to be considered, you must upload your cover letter, resume, and a list of at least 3 references. Application must be submitted by 11:55 p.m. (ET) of the posting end date. This position is eligible for Veteran's preference. If you are claiming Veteran's preference, please upload a copy of your DD 214 Member Copy 4 with your application for consideration. See our Veteran's Preference Page for more specific information. This requisition has been reposted. Previous applicants are still under consideration and need not reapply. Health Assessment Required: Yes.