Field Claims Adjuster - Auto Damage - Chattanooga TN

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.

As an auto damage claims adjuster, you'll serve as Progressive's point of contact with customers - directing and making decisions regarding the repair process from beginning to end. Managing your own inventory while working independently, you'll work closely with body shops and others to negotiate repair pricing and assess liability. Ideal candidates will possess leadership and conflict management skills, along with strong attention to detail and a passion for providing excellent customer service.


This is a field position with access to a company car and frequent driving within your assigned geographical area. We assess our workload collectively, which means you may cover assignments outside your geographical area. You may also be required to report into an office occasionally.


Duties and responsibilities

Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines
Negotiate repair process with body shops
Document information related to the claim and make decisions consistent with claims standards and local laws
Evaluate and handle claim payments and resolution of claims without payments
Review and determine validity of any supplement requests

Additional Qualifications/Responsibilities

Must-have qualifications

A minimum of four years of relevant work experience with one year appraisal/estimatics or insurance experience
Associate's degree and a minimum of three years relevant work experience with one year appraisal/estimatics or insurance experience
Bachelor's degree and a minimum of one year appraisal/estimatics or insurance experience
Valid driver's license, auto insurance, and compliance with Progressive's driving standards and/or policies

Work Location: Chattanooga, TN territory


Compensation

$66,800 - $81,600/year based on relevant experience
Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance