Process Coordinator

The ASR Group® family of companies make up the world’s largest refiner and marketer of cane sugar. The companies produce a full line of grocery, industrial, foodservice and specialty sweetener products. Across North America, ASR Group® companies operate five sugar refineries, located in California, Maryland, Louisiana, Canada and Mexico. In Europe, ASR Group® companies operate sugar refineries in the United Kingdom, Portugal, and, with a joint venture partner, Italy. The companies also farm sugarcane and own sugar mills in Mexico and Belize. The ASR Group® portfolio includes the leading brands Domino®, C&H®, Florida Crystals®, Redpath®, Tate & Lyle®, Lyle's®, Sidul® and Whitworths®.  ASR Group® companies also produce and market Tellus®, a single-use, compostable tableware and foodservice product made from plant fibers, including sugarcane.

OVERVIEW

The Process Coordinator provides strong administrative support to the Chalmette Refinery by managing and tracking material usage and production volumes through SAP, preparing reports, handling information requests, tracking data and performing clerical functions.

DETAILED ROLES & RESPONSIBILITIES

• Review and reconcile melt volumes.
• Enter material usage and production volumes in SAP.
• Maintain production paperwork for traceability purposes.
• Assist the Logistics and QA Teams with traceability exercises.
• Assist Process Team with maintaining and tracking process downtime, weekly trends and metric reporting.
• Assist in tracking and recording data and preparing daily, weekly, or monthly reports.
• Update and maintain metrics boards.
• Use SAP to generate purchase requests for materials or services, and to perform service entries for invoices.
• Various administrative duties such as ordering supplies and time keeping administration.
• Provide back-up to process supervisors for UKG time keeping and maintenance.
• Assist in preparation of monthly, quarterly, and annual physical inventory.
• Answer/direct phone calls and greeting visitors/contractors
• Support the leadership team on as needed basis.
• Serve as administrative lead and training facilitator for special projects (i.e. wellness and safety) as needed.
• Open, sort, and distribute incoming correspondence, including faxes, mail and email.
• Maintain files and record keeping for the facility.

WORK EXPERIENCES

• 3-5 years in an operational support role preferred
• Previous experience in a fast-paced manufacturing environment preferred

EDUCATION REQUIREMENTS

• High School Diploma or GED required
• An associate or bachelor’s degree is strongly preferred.

ESSENTIAL CAPABILITIES (KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL ATTRIBUTES)

• Demonstrated ability to create and analyze Microsoft Office documents is required, specifically Excel.
• Proficient in SAP strongly preferred
• Detail-oriented with highly evolved organizational skills, effective time management, and proven follow-through.
• High level of professional maturity, presence, and experience working with high level leadership.
• Superior written and oral communication skills. Ability to communicate cross-functionally and to all levels within the organization.
• Ability to work autonomously, anticipate needs, and solve problems.
• Demonstrated ability to adapt to change; flexible when priorities shift.
• Ability to interact with internal and external business partners.
• Able to excel in a fast-paced work environment, multitasking to meet deliverables with limited supervision.
• Ability to work nights, weekends, holidays, overtime as needed
• Ability to work in an industrial, non-temperature regulated environment as needed. Ability to walk up and down stairs to navigate all areas of refinery.

CORE COMPETENCIES

• Analytical Thinking & Decision Making – Identifies and understands trends and/or issues; connects data points through analysis to arrive at a logical conclusion.
• Business & Financial Acumen – Demonstrates knowledge and understanding of the financial, accounting, marketing and operational functions of our organization; interpreting and applying understanding of key financial indicators to make better corporate decisions.
• Effective Communication – Expresses ideas and information in a clear and concise manner by tailoring one's message to fit the interests and needs of the audience.
• Customer Orientation – Keeps internal and/or external customer(s) in mind at all times.  Strives to proactively address customer concerns and needs.  Assists business partners and customers to achieve their work goals via application of their own skills and knowledge; strives to provide consistent customer satisfaction.
• Establishes Trust – Gaining the confidence and faith of others by actions and words that promote being honest, forthcoming, integrious and vulnerable.
• Problem-Solving – Anticipates, evaluates, diagnoses, and resolves problems in a systematic and fact-based manner.
• Results Orientation & Accountability – Takes accountability, identifies, executes and drives actions to consistently achieve desired results.
• Teamwork & Collaboration – Creates a climate that fosters commitment to a common vision and shared values that promote cooperation and working together through trust and support of others.
• Adaptability/Flexibility – Maintaining effectiveness in varying environments and with different tasks, responsibilities and people.
• Continuous Improvement – Establishes methods and utilizes specialized techniques to monitor and improve performance of systems and processes.
• Self-Development – Seeks feedback on one’s strengths and weaknesses and initiates activities to increase or enhance their knowledge, skills, and proficiency in order to perform more effectively or enhance their career.

LOCATION OF ROLE

• Chalmette, LA

We are an equal opportunity employer. We do not discriminate on the basis of race, color, creed, religion, gender, sexual orientation, gender identity, age, national origin, disability, veteran status or any other category protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.