Sr Field Service Technician

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. We are looking for a talented individual to join our team as an Installation and Service Technician. As a key part of the team, the Installation and Service Technician works in retail stores to install and repair Inventory Control and Video equipment. Install, service, troubleshoot, repair, and perform maintenance on retail products and equipment at customer sites. Keep track of your service calls via computer, including products serviced, work performed, hours and parts utilized. Maintain an accurate parts inventory at levels that insure a first-time fix. Demonstrate and train customers how to use their equipment properly. Keep your manager in the loop about your customer's satisfaction, any potential sales opportunities, or any recurring problems. Associate degree in Electronics – preferred,In lieu of Assoc’s degree, certification/formalized training in Electronics, Networking, or technical military equivalent Functional and practical comprehension of MS Office and PC skills. General knowledge of electronics required, network device setup and programming experience preferred. Must have mechanical aptitude and be able to use hand and power tools. Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs. Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc. Ability to travel and work overtime as needed. Ability to review plans, diagrams, and flow charts, as well as all tools to capture the work processes associated with executing the project plan – preferred Complete company provided basic EAS/Video new hire classroom certifications Willing to travel within Arizona Available to work overtime as needed HIRING HOURLY RANGE HIRING HOURLY RANGE: $29-40 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) The posted salary range reflects the target compensation for this role. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. For details, please visit the About Us tab on the Johnson Controls Careers site at Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. If you are an individual with a disability and you require an accommodation during the application process, please visit here. Johnson Controls: Enhancing the Intelligence of Buildings Facilities for learning or healing. Sites for the specialized storage of tangible goods or mission-critical data. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services;