Stockroom Associate Specialist

Position Summary:

This position performs a variety of duties which supports the workload in Distribution Services to ensure that all orders mail deliveries and receivers are processed on a day-to-day basis. This position also handles fulfilling breakrooms delivering office supplies and assisting other departments. This position emphasizes accuracy and timely performance of job duties as well as a strong emphasis on attention to detail.

Primary Job Duties:

• Pulls packs verifies and fulfills orders for materials and supplies; prepares shipping labels manifests and required documentation using USPS FedEx and other shipping systems.
• Ensures order and fulfillment accuracy by following established quality-control procedures and verifying appropriate departmental information for shipping postage and chargeback purposes.
• Receives verifies and processes incoming inventory and deliveries; reconciles vendor packing slips completes receiving documentation and identifies discrepancies with receive product and communicates finding with buyer on receiving paperwork.
• Maintains accurate inventory stock for fulfillment by handling weekly C&O walkthrough and restocking assigned bin locations assembling kits monitoring stock levels identifying stockouts and notifying management of replenishment needs.
• Maintains organized and accurate stockroom operations by reviewing orders maintaining bin locations ensuring proper product identification and presentation and participating in physical inventories.
• Processes and distributes incoming and outgoing mail and packages; sorts weighs meters tracks logs and delivers mail and courier shipments according to established procedures and schedules.
• Operates and performs minor routine maintenance on mail processing and material-handling equipment including Pitney Bowes metering equipment carts pallet jacks and dock equipment.
• Records and maintains postage shipping and tracking information; prepares daily and monthly reports using meter-generated data to support postage reconciliation invoicing and departmental chargebacks.
• Provides shipping receiving material-handling and event support to internal departments including loading/unloading vehicles and preparing booth shipments as needed.
• Provides responsive customer service to AKC personnel and supports cross-training and other production areas as business needs change.
• Stocks breakrooms weekly. Updates management regarding any low or out of stock breakroom supplies for reordering.
• Assists and provides cross-functional support in other production areas as business needs require

Required Skills Specialized Knowledge and Competency Requirements:

• Strong verbal and written communication active listening and customer service skills.
• Ability to prioritize and manage multiple tasks while maintaining accuracy focus and attention to detail.
• Ability to work independently with minimal supervision and make sound objective decisions.
• Strong organizational problem-solving and analytical skills with the ability to identify process issues and develop practical solutions.
• Ability to recognize opportunities for process improvement and
• implement new ideas or methods to improve efficiency and performance.
• Ability to work effectively as part of a team and adapt to changing operational needs.
• Ability to monitor work and performance against established standards and procedures.

The salary range in North Carolina for this position is $19.00 - $20.50/hour; however hourly rate offered may vary depending on skill experience job-related knowledge.

Required Experience:

IC