Tax Operations Business Analyst

Help shape smarter, faster operations through data and automation. As a Business Analysis Associate in the Tax Documentation Operations team, you will analyze complex data and help deliver automation and process improvements that strengthen operational outcomes. You will contribute to planning and execution, using sound judgment to manage risks and handle complex situations. Analyze complex data sets from multiple sources to identify patterns and deliver clear, actionable reporting Evaluate options and risks to support decision-making that improves departmental outcomes 3 years of experience performing data analysis, including identifying patterns and producing insights through reporting

• Experience designing, developing, or implementing automation solutions and process improvements
• Experience assessing operational risks, evaluating trade-offs, and supporting decisions with data and context
• Experience coaching, mentoring, or delegating work to support team execution and development
• Experience providing quality service through clear, timely, and professional communication
• Knowledge of the software delivery lifecycle and experience working with industry-standard delivery methodologies

Experience using artificial intelligence tools to enhance analysis, identify trends, and support decision-making Experience implementing automation solutions to streamline business processes and improve efficiency Experience applying customer service and conflict management skills to address stakeholder needs and resolve issues Experience writing clear, effective prompts or instructions to guide analysis and improve consistency of outputs Experience supporting technology or process release management using common software applications and digital platforms JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.