Community Manager

The Community Manager is responsible for managing the day-to-day operations, on-site compliance activities, and overall performance of their assigned property. RESPONSIBILITIES Ensure adherence to laws related to leasing, including HUD, Fair Housing, ADA, and FCRA. Remain compliant and knowledgeable of all aspects of the HUD 4350.3 Handbook. Develop responses to regulatory agencies in coordination with the Compliance Department. Implement intervention strategies with Regional Managers and Compliance Department for tenants non‑compliant with lease/compliance requirements. Prepare all site REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low‑Income Housing Tax Credit (LIHTC) reviews, and perform annual and interim recertification reviews. Assist tenants with requests, questions, problems, and complaints. Monitor tenant and complex‑wide arrears and litigation cases. Document lease violations and coordinate evictions. Direct collection of monthly rents and late fees, process applications, pursue delinquencies through legal action and eviction, and monitor bad‑debt write‑offs. Alert staff of move‑ins, move‑outs, and any emergencies. Supervise, direct, and monitor preventive and emergency maintenance/repairs to ensure compliance with all regulations. Coordinate vendor bids and contractor quotes. Conduct and document unit inspections. Conduct bi‑annual walk‑throughs with the Building Superintendent. Create reports for review to ensure all buildings under the PM’s responsibility are properly maintained and building needs are appropriately noted, planned for, and addressed. Provide and obtain updates on various ongoing construction projects/unit renovations. Work with the construction team to avoid violations, inspections, and necessary access. Attend monthly financial catch‑up meetings and monitor budgets. BENEFITS Generous employer contribution for Medical Insurance through Meritain Health. Employer‑paid Vision Plans. Company‑matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 12 paid Holidays. 15 days of PTO. 7 Sick days. Employer‑paid Life Insurance. Flexible Spending Account. Nationwide Pet Insurance. Disability Insurance. Laser Correction Discount. Employee Discounts on appliances, apparel, and more. QUALIFICATIONS Three (3) years of management experience, including supervising a team in property management, hospitality, retail, or restaurant management. COS (Certified Occupancy Specialist) or CPO (Certified Professional of Occupancy) certification. Bachelor’s degree preferred. Experience in EIV. Yardi and Realpage experience preferred. TCS certification for tax credit properties. Experience in Affordable Housing. Proficient in Microsoft Office Suite. Ability to multi‑task and meet tight deadlines. Diversity in backgrounds and experiences is key to our success. We are an equal opportunity employer and do not discriminate on the basis of any protected class. #J-18808-Ljbffr