Clinic Manager

Location: Colorado Springs, CO (On-site) Pay: $60,000 to $70,000 base plus performance-based bonus Hours: Tue–Sat w/ 1 late eve; Sat appt coverage PRN; closed Sun–Mon Employer: Confidential established medical aesthetics and wellness company (clinic identity shared later in the process) About The Opportunity We are hiring a hands‑on Clinic Manager to take ownership of a high‑touch med spa and wellness clinic in Colorado Springs. This is a turnaround and stabilization role. The fundamentals are in place with strong demand, a loyal client base, and a premium service environment, but the clinic needs a leader who can tighten daily operations, energize the team, and grow revenue and memberships through consistent execution. If you love owning a location’s performance, know your KPIs cold, and still enjoy being out front with clients and staff, this role is built for you. What You’ll Do Lead and develop a small team across front desk and service support to hit clear performance and service standards. Own the daily rhythm of the clinic including staffing, scheduling, huddles, and floor execution. Track and improve KPIs such as revenue, membership growth, rebooking rate, average ticket, lead to appointment conversion, and provider utilization or capacity. Model consultative, client‑facing conversations and guide clients into the right services and membership or program options using general medical aesthetics and wellness terminology. Ensure consistent follow‑up on leads, inquiries, and consults using the clinic’s CRM and operational systems. Maintain high standards for cleanliness, presentation, and clinic readiness every day. Partner with operations leadership and clinical leadership to execute protocols, promotions, and process improvements. Address performance issues early with coaching, clear expectations, and decisive action when needed. What Success Looks Like (6 to 12 Months) The clinic is back on plan with meaningful revenue growth. Memberships are growing steadily and rebooking is materially higher than when you started. Provider schedules are optimized and peak‑hour utilization is strong. Client experience is consistently excellent with strong service recovery and improving online reputation (goal: 4.5+ rating). The team knows their numbers, understands expectations, and executes. Requirements 3+ years managing a location‑level business in med spa, aesthetics, wellness, elective healthcare, fitness, hospitality, or membership‑based retail. Experience leading a team of 4+ people across front‑of‑house and service roles. Track record of hitting and improving KPI‑based goals (revenue, memberships, rebooking, utilization or capacity, conversion, or similar). Comfortable with client‑facing consultative conversations about services and memberships or programs. Strong operational fundamentals including staffing plans, scheduling, daily execution standards, and service recovery. Familiarity with scheduling systems, POS, and CRM tools (specific platforms are flexible). Available for Saturday appointment coverage as needed. This Role Is Not a Fit If You want to stay in the back office and avoid client‑facing conversations. You struggle to talk about numbers and KPIs or rely only on gut feel. You avoid coaching, accountability, or difficult conversations with underperformers. Benefits Performance‑based bonus tied to clinic KPIs. Medical benefits, PTO, and employee discounts on services (details shared during interview). Stable, predictable clinic‑hour schedule (includes a later close one day midweek and Saturday appointment coverage as needed). Professional, protocol‑driven environment with clear standards and partnership with clinical leadership. Growth and development opportunities within medical aesthetics and wellness operations as the organization expands. Hiring Process Apply → alignM!NT Review → Recruiter Interview → Client Interview(s) → Offer → placeM!NT placeM!NT is supporting our client with recruitment. All communication will come from a placemint.agency email address. EOE + AI Disclosure We’re recruiting on behalf of our client/employer partner, an Equal Opportunity Employer. Reasonable accommodations are available - request assistance by contacting us at View email address on click.appcast.io. We and/or the employer may use automated tools (including AI) to support parts of recruiting (e.g., organizing applications, identifying role‑relevant qualifications, scheduling) with human oversight; these tools are not the sole basis for decisions; people make all hiring decisions, consistent with applicable laws (including California requirements where applicable). #J-18808-Ljbffr PLACEM!NT