Director, Business Intelligence

Director, Business Intelligence

At Warner Music Group, we're a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and audiences into fans. We are guided by three core values that underpin everything we do across all our diverse businesses:

• Curiosity: We do our best work when we're immersing ourselves in culture and breaking through barriers. Curiosity is the driving force behind creativity and ingenuity. It fuels innovation, and innovation is the key to our future.
• Collaboration: Making music and bringing it to the world is all about the power of originality amplified by teamwork. A great idea, like a great song, travels globally. We ignite passions and build connections across our diverse community of artists, songwriters, partners, and fans.
• Commitment: We pursue excellence for our team and our talent. Everything in music starts with a leap into the unknown, and we're committed to keeping the faith, acting with integrity, and delivering on our promises.

WMG is home to a wide range of artists, musicians, and songwriters that fuel our success. That is why we are committed to creating a work environment that actively values, appreciates, and respects everyone. We encourage applications from people with a wide variety of backgrounds and experiences.

Consider a career at WMG and get the best of both worlds – an innovative global music company that retains the creative spirit of a nimble independent.

Your Role:

The Director, Business Intelligence is a strategic leader responsible for driving global alignment, standardizing commercial performance tracking, and decommissioning redundant regional reporting in favor of scalable central tools. Reporting directly to the Senior Director, BI, this role will act as a vital liaison central functions and regional teams across EMEA, the US, and APAC. A core component of this position involves leading the relationship with the Global Priority Artist team. It also includes helping complete strategic long-term artist development projects and facilitating executive artist reporting.

As the department shifts away from descriptive dashboards toward proactive, predictive analytics, the Director is tasked with championing the adoption of AI tooling and self-serve capabilities. Working in close collaboration with the DS&I team responsible for WMG's foundational data architecture and semantic models, the Director will guide a high-performing team. The team will deliver enterprise-grade operational insights, anticipate macroeconomic trends, and encourage a unified, data-first culture.

Here you'll get to:

• Help to define, own, and implement the long-term Business Intelligence roadmap, aligning all data initiatives with the company's commercial goals and revenue targets.
• Own the Artist goals and achievements in partnership with the group passionate about global priorities.
• Partner with marketing functions on bespoke projects and case studies, e.g. Christmas Analysis.
• Own commercial reporting to the Global Priorities team and Topsify, acting as the local point of contact with Global Priorities leadership and ensuring a clear framework for tracking artist development.
• Co-own and facilitate the Recorded Music Analyst Network to ensure cross-territory best practices and the reduplication of analytical efforts.
• Drive global alignment by harmonizing commercial results monitoring and proactively phasing out overlapping regional reports to promote adaptable central solutions.
• Lead the promotion of AI technologies and self-service functionalities while the division moves from traditional descriptive dashboards to more anticipatory, prediction-based analytics.
• Work in lockstep with the Data Solutions & Innovation (DS&I) team—who coordinate the core data frameworks and semantic models—to provide enterprise-level operational intelligence.
• Direct and coordinate complex, high-stakes deep-dive analyses to uncover hidden commercial opportunities, forecast large-scale economic patterns, and identify operational inefficiencies.
• Present data-backed strategies, financial forecasts, and market trends directly to C-level executives, confidently defending methodologies and influencing enterprise-wide decision-making.
• Shift the department's focus from descriptive analytics (what happened) to predictive and prescriptive analytics (what will happen and what we should do about it), proactively guiding the business through market shifts.

About You:

• 6–10 years of experience in Business Intelligence, Analytics, or Data Strategy, with a consistent track record of driving commercial growth through data.
• Deep technical foundation, with a strong architectural understanding of relational databases, data warehousing, and advanced manipulation languages (SQL, Python).
• Enterprise-level visualization expertise, with extensive experience supervising Tableau (or similar platforms) deployments at scale.
• Strong background in the music, entertainment, digital media, or tech industry, with a deep understanding of streaming economics, digital marketing, and audience monetization.
• Exceptional executive presence and stakeholder management skills, with the ability to influence cross-functional VPs, C-suite executives, and regional managing directors.
• Bachelor's or Master's Degree in Data Science, Computer Science, Economics, Statistics, or a related quantitative field.

We'd love it if you also had:

• Prior leadership experience preferred, with experience managing and mentoring junior team members.

Together, we are Warner Music Group: Independent Minds. Major Sound.