Dental Office Assistant

Quality Staffing, Inc., also doing business as Goddard Mason Executive Search, a leading full-service employment agency matching qualified talent with some of the area's top companies, is looking for an experienced Public Health/Dental Office Assistant to work through our agency as a contract employee with the Tennessee Department of Health (TN DOH) located in Cookeville, TN. This is an on-site position working from 7:30 am to 4:30 pm Monday through Thursday and from 7:30 am to 1:00 pm on Friday with Tuesday, Thursday & Friday being at the Smith County Health Department and Monday and Wednesday at the Jackson County Health Department. The pay rate for this position is $16.00 per hour.

Dental Office Assistant Job Duties & Responsibilities will include:

• Under general supervision, will serve as administrative support in a county health department performing clerical tasks in the dental clinic(s).
• Performing a combination of patient registration, scheduling, patient check-in and check-out, patient reminder and follow-up calls, referral coordination, and other duties as assigned.
• Scheduling and managing patient appointments.
• Informing patients of any visit requirements.
• Collecting and updating client demographic information for registration purposes.
• Reviewing documentation to determine eligibility for federal and state programs.
• Inputting data into the health department management information systems.
• Interacting with multiple computer software systems to input/receive information.
• Processing the cash drawer and balancing to ensure fiscal responsibility.
• Informing clients of their rights and responsibilities for participation in programs.
• Obtaining prior authorization per guidance, before releasing medical information.
• Assisting in obtaining prior authorization from insurers through the gathering and submission of documentation before services are rendered, as applicable.
• Compiling appropriate forms for services requested to ensure efficient clinic flow.
• Scanning and indexing records into the electronic dental record.
• Maintaining a positive, constructive, and cooperative work environment.

Job Requirements

Minimum Security Clearance:


No Clearance

Education & Skill Requirements for Dental Office Assistant position:

• Have a minimum of a high school diploma or GED equivalent.
• Have experience equivalent to two (2) years of full-time customer service delivery and/or clerical/office work *(substitution of education for experience: course work credit received from an accredited college or university may substitute for the required experience on a year-for-year basis to a maximum of two years, such as 45 quarter hours may substitute for one year of the required experience).
• Have a current driver's license.
• TN RDA License is preferred to allow for assisting chairside during emergencies or staffing shortages, in addition to possessing dental front office experience including understanding of dental terminology for accurate scheduling and insurance coding.
• Good verbal and written communication skills.
• Customer service skills.
• Basic computer skills.
• Filing, faxing, scanning, printing and copying skills.
• Data entry and typing skills.
• Good phone etiquette skills.

Benefits Include:

• Weekly Pay/Comparable Wages
• Major Medical Insurance
• Indemnity Medical, Dental and Vision Insurance
• Term Life Insurance and Short-Term Disability

Interested? Here is how to apply :

• Click on 'Apply Now' and complete the process.
• This job closes on 7/17/26 (or when the position is filled) and will no longer accept resumes after this date.

Quality Staffing, Inc. and our subsidiaries are equal opportunity employers and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.