Restoration Sales Manager

Job Description

Job Description

Mr. Restoration is seeking a Restoration Sales Manager to lead revenue growth while partnering with operations to deliver exceptional customer experiences.

Position Summary

As a Restoration Sales Manager in the water damage restoration industry, you will be responsible for leading and growing our sales department, driving revenue growth, and building strong relationships with clients. You will oversee the sales process from initial contact to contract signing, ensuring our team is well-equipped to deliver the best customer service and solutions for clients dealing with water damage, mold, and related emergencies.

Key Responsibilities

• Sales Leadership: Lead, train, and mentor a team of sales representatives to achieve sales goals and exceed performance targets.

• Business Development: Identify new business opportunities, build relationships with key stakeholders (including insurance agents, property managers, real estate agents, and construction professionals), and expand the company’s market presence.

• Client Relationship Management: Cultivate and maintain strong relationships with clients, ensuring their needs are met and providing effective solutions for water damage restoration.

• Sales Strategy: Develop and implement sales strategies to increase revenue, maximize profitability, and maintain customer retention.

• Sales Reporting: Track and report on sales metrics, progress toward targets, and customer feedback, using data to improve the sales process.

• Collaboration: Work closely with the operations and marketing teams to ensure smooth coordination between sales and service delivery, and to align marketing strategies with sales goals.

• Customer Education: Educate clients on water damage restoration processes, insurance claims, and the importance of timely intervention to mitigate long-term damage.

Required Qualifications

• Experience: Minimum 5 years of sales experience, with at least 2 years in a leadership or management role in the water damage restoration, construction, insurance, or related industry.

• Industry Knowledge: Strong understanding of water damage restoration services, insurance processes, and disaster recovery protocols.

• Proven Track Record: Demonstrated success in achieving and exceeding sales targets, managing teams, and growing business in a competitive market.

• Leadership Skills: Exceptional leadership and team management abilities, with experience in coaching, training, and motivating sales professionals.

• Relationship Building: Excellent interpersonal skills, with the ability to build rapport and maintain relationships with clients, partners, and stakeholders.

• Sales Tools: Proficiency in CRM software (Salesforce, HubSpot, or similar), Microsoft Office Suite, and other sales tools.

• Communication: Strong verbal and written communication skills, with the ability to present proposals and negotiate effectively.

• Travel: Ability to travel locally as needed to meet clients, attend meetings, and visit job sites.

Preferred Qualifications

• Experience selling restoration, property services, or related service offerings.

• Familiarity with estimating or proposal development in a service-based environment.

• Proven ability to lead outreach initiatives and manage referral partnerships.

• Experience partnering cross-functionally to ensure smooth transitions from sales to operations.

• Comfort using common sales tracking and reporting methods to monitor pipeline activity and performance.