Warehouse and Inventory Operations Lead

Position: Warehouse and Inventory Operations Lead
Location: Orlando, Florida
Duration: Contract

Job Overview:
The Warehouse & Inventory Operations Lead is responsible for managing day-to-day warehouse, yard, dock, and inventory operations. This role ensures accurate inventory control, efficient material flow, safe warehouse operations, and exceptional service to contractors, vendors, carriers, and internal stakeholders supporting fiber deployment programs. The successful candidate will act as the local subject matter expert for inventory accuracy, warehouse organization, material transactions, and operational execution.

Responsibilities:

• Oversee daily warehouse, yard, dock, and inventory operations for the assigned location.
• Maintain a safe, clean, organized, and OSHA-compliant warehouse environment.
• Receive, inspect, verify, stage, store, issue, transfer, return, and ship materials accurately and efficiently.
• Ensure accurate ERP/WMS transactions for receipts, issues, transfers, returns, adjustments, and project-related inventory activity.
• Manage inventory accuracy through cycle counts, audits, reconciliations, and discrepancy resolution activities.
• Coordinate inbound and outbound logistics, including carrier scheduling, loading, unloading, and shipping documentation.
• Pick, stage, and issue materials to contractors, field operations teams, and internal stakeholders.
• Process returned materials and coordinate appropriate disposition, scrap handling, or damaged material management.
• Monitor inventory levels, material consumption, supply risks, and lead times; escalate shortages as needed.
• Maintain warehouse locations, racking systems, yard organization, and efficient material flow processes.
• Coordinate warehouse-to-warehouse and project-related inventory transfers while maintaining physical and system alignment.
• Operate forklifts, pallet jacks, and material handling equipment safely and efficiently.
• Resolve shortages, overages, damage claims, substitutions, and documentation discrepancies.
• Provide responsive customer service to vendors, contractors, carriers, and internal business partners.
• Escalate safety, inventory, system, and operational issues to Supply Chain leadership.

Qualifications:

• High school diploma or GED required.
• 5+ years of experience in warehouse, inventory, logistics, yard management, or material management preferred.
• Experience supporting telecommunications, fiber, construction, utility, or related infrastructure operations preferred.
• ERP/WMS experience required; Microsoft Dynamics 365 experience preferred.
• Proven inventory control experience with a history of maintaining 99%+ inventory accuracy.
• Strong Microsoft Excel, reporting, transaction processing, and data entry skills.
• Ability to work independently with minimal supervision and strong attention to detail.
• Experience working with contractors, carriers, vendors, and operational teams.
• Strong organizational, communication, problem-solving, and inventory management skills.
• Forklift certification required or ability to obtain certification within company-required timeframe.
• Ability to lift and move 50+ pounds and safely operate warehouse equipment.
• Valid driver’s license required.
• Reliable attendance and ability to work on-site are essential.

Key Competencies:

• Inventory Control & Accuracy: Maintains disciplined inventory processes that ensure transaction integrity and inventory accuracy.
• Warehouse Operations: Oversees efficient, safe, and organized warehouse and yard operations.
• Safety & Compliance: Promotes safe work practices and adherence to company and regulatory requirements.
• Customer Service: Provides responsive support to contractors, vendors, and internal stakeholders.
• Problem Solving: Quickly identifies and resolves inventory, logistics, and operational issues.
• Organization & Accountability: Demonstrates ownership, reliability, and attention to detail in all activities.
• Operational Excellence: Continuously seeks process improvements that improve service, accuracy, and efficiency.

About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com

At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:

• Pay any fee to be considered for, submitted to, or selected for any opportunity.
• Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
• Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.

Pay Range: $25 to $30/hr.

The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.