HR Generalist

Job Purpose The HR Generalist plays a key role in supporting the organization's human resources functions with a strong focus on company culture, compliance, and employee relations. This position ensures consistent guidance to employees and leaders while supporting a positive and inclusive workplace, upholding organizational policies and regulatory requirements, and serving as a trusted resource for navigating employee concerns and fostering a culture aligned with Goodwill's mission and values. Key Responsibilities Serve as the primary point of contact for employee concerns, workplace conflicts, and general HR inquiries, ensuring all matters are handled with professionalism, consistency, and confidentiality. Conduct and support employee relations investigations, including interviewing involved parties, documenting findings, recommending outcomes, and ensuring fair and consistent application of policies and disciplinary procedures. Partner with managers, directors, and store leaders to provide coaching on performance management, corrective action, documentation practices, and HR best practices — acting as a strategic thought partner in building strong, engaged teams. Ensure organizational adherence to federal, state, and local employment laws and regulations; support policy development, maintain compliance knowledge, and guide leaders on proper documentation and corrective action procedures. Serve as an active member of the Culture Committee, championing initiatives that promote an inclusive, mission-driven workplace and supporting recognition programs, engagement surveys, and culture-building events. Oversee onboarding and offboarding processes, ensuring a consistent and welcoming experience for new hires and a professional transition for departing employees, including exit interviews and documentation. Provide support for benefits administration, unemployment claims, and leave administration, including open enrollment, documentation, communication, and compliance requirements as needed. Participate in HR initiatives, projects, and cross-functional efforts that improve HR processes, strengthen employee engagement, and enhance the overall employee experience. Qualifications Required Education/Experience: Bachelor’s degree in human resources, Business Administration, or equivalent is preferred. Preferred 5 years of experience in an HR or employee relations role, or SHRM certification. Experience working with individuals with disabilities and/or prior experience is highly preferred. Required Skills and Abilities: Strong knowledge of HR practices, labor laws, and regulations. Excellent interpersonal and communication skills, both written and verbal. Ability to handle sensitive and confidential information with discretion. Proficiency in HRIS and other HR-related software. Strong organizational and problem‑solving skills, with the ability to manage multiple priorities. Demonstrated ability to work effectively in a team environment and collaborate across departments. #J-18808-Ljbffr