CRM Specialist

As a member of the Global Business Operations team at OnLogic, you will focus on the tools, data‑driven action plans, and automation workflows that allow our sellers to identify high‑propensity accounts, accelerate deal creation, and close deals successfully. You will act as our HubSpot Superadmin, eliminating friction in the pipeline and empowering our Sales and Marketing teams. This is a full‑time, mid‑level role newly created to support our organization’s continued growth. We believe in the power of in‑person collaboration and the benefits of a strong workplace community. Therefore, this role requires an on‑site presence at either our Cary, NC or South Burlington, VT office. We encourage candidates who are able to relocate or comfortably commute to apply. In this role, you’ll be responsible for: Serving as the primary HubSpot Superadmin, optimizing all sales tools for daily use by Sales and Marketing teams to ensure a seamless experience. Executing tech stack audits and strategy to identify gaps, simplify the seller journey, lead build vs. buy vendor evaluations, and support new technology onboarding. Driving systemic process improvements by identifying and eliminating manual bottlenecks, while continuously training the team to maximize tool adoption. Collaborating with Revenue Operations Analysts to deliver monthly target account lists and drive increased cross‑selling activity through data‑driven insights. Developing outreach automations and sequences to enhance buyer engagement, while continuously improving lead routing so high‑intent leads reach the right pipelines quickly. Refining the Marketing to Sales handoff for a frictionless transition, and optimizing the volume quote approval process directly within the CRM to increase salesperson autonomy. Maintaining rigorous CRM data integrity through deduplication and hygiene efforts, and building measurement and approval tools to proactively accelerate deal velocity. The team you will be joining: The Global Business Operations team is a collaborative group dedicated to delivering an outstanding customer experience through high‑quality and high‑velocity execution. It is the engine that accelerates OnLogic’s growth, balancing technical value with measurable financial results. Qualifications and Experience 3‑5 years of experience in a RevOps, Sales Ops, Marketing Ops, or CRM Administration role. Proven experience as an admin with HubSpot or Salesforce (HubSpot certifications preferred). A strong track record of automating manual business processes and building complex CRM workflows. Strong understanding of the B2B sales cycle, lead routing, and the friction points between Marketing and Sales. Technical familiarity with data visualization tools like PowerBI and a solid grasp of CRM data architecture and hygiene. Ability to work in the U.S. without visa sponsorship, now and in the future. Who we’re looking for: You are motivated to continuously improve the organization through a measurable reduction of the sales administrative burden. You hold your team accountable for consistent maintenance of lead response times to accelerate lead and revenue velocity. You work effectively with marketing and sales to achieve high engagement rates on automated sales sequences. You deliver actionable data that results in measurable increases in cross‑selling and strategic account wins. You collaborate cross‑functionally with the Sales Enablement team to properly train and drive the adoption of tools. Benefits and Compensation The salary range for this role is $80,000 to $100,000. We determine final compensation based on discussions with applicants and their experience in similar roles. Competitive Salary based upon your experience and the requirements of the role Comprehensive Benefits Package 401k Plan with 3% Employer Contribution Annual Profit Share Bonus Paid Maternity & Paternity Leave, and Short & Long Term Disability Opportunity to Participate in our Employee Stock Purchase Plan A personal development plan created to help you (and us) grow Diversity is an essential element of our core values. Not just respecting, but actively embracing a variety of backgrounds, life experiences, and opinions, helps us foster innovation, enhances our problem‑solving capabilities, and promotes learning and engagement among the members of our team. We strongly encourage those with diverse backgrounds to apply. We are committed to providing a safe, inclusive, and harassment‑free workplace for all employees. We do not tolerate any form of harassment, discrimination, or bias based on race, ethnicity, gender, sexual orientation, religion, disability, age, or any other protected characteristic. #J-18808-Ljbffr