IT Business Systems Analyst II

IT Business Systems Analyst II

Hybrid Schedule | Full-Time

The Opportunity

Join a mission-driven health plan committed to healing and inspiring the human spirit. As an IT Business Systems Analyst II, you'll be the strategic bridge between business stakeholders and technical teams — owning the full requirements lifecycle from discovery through delivery across medium to complex initiatives. This is a high-impact role where your ability to bring clarity out of ambiguity directly shapes how technology serves member care and operational excellence.

What You'll Do

• Lead requirements gathering and documentation — specifications, process flows, use cases, system integration flows, data flows, and user manuals
• Drive facilitated workshops with business units, translating needs into clear, actionable requirements — even when stakeholders haven't fully defined what they need yet
• Manage 10+ concurrent projects across multiple business units, maintaining focus on critical milestones without losing sight of competing priorities
• Own end-to-end delivery on internal IT solution development — working directly with in-house development teams, not just vendor implementations
• Develop and maintain Requirements Traceability Matrices and collaborate closely with QA/UAT teams through testing cycles
• Serve as liaison among stakeholders to align organizational structure, policies, and operations with technical execution
• Evaluate solutions and present recommendations — with clarity and solutions already in hand

What You Bring

• 5+ years as a technical systems or business analyst, with demonstrated experience across the full project lifecycle — from inception through delivery
• Proven ability to manage 10+ complex, cross-functional projects simultaneously in a hybrid Agile/Waterfall environment (Agile experience strongly preferred)
• Expert-level skill in gathering, documenting, and translating Business, Functional, Stakeholder, and Non-Functional requirements for internal system solutions
• Comfortable leading discovery sessions where business units are still defining their own needs — and skilled at bringing structure to ambiguity
• Strong command of traceability matrices, test case development, and QA/UAT collaboration
• Proficiency in Microsoft Office Suite: Excel, Word, MS Project, and Visio
• Bachelor's degree in Business Administration, Computer Science, Healthcare, or related field; IIBA or CBAP certification a plus
• Valid California Driver's License required

What's In It for You

• Competitive base salary with up to 10% annual bonus
• Up to $3,000 wellness stipend + annual performance increases
• Hybrid schedule (in-office Tuesday–Thursday)
• CalPERS retirement + 457(b) with contribution match
• Medical, Dental, Vision + paid life insurance + pet care insurance
• On-site fitness center, FSA, and robust wellness programs
• Real career advancement with professional development support