Part Time Customer Service Associate I

Customer Service Associate (Part-Time) Location: Fairhaven, Massachusetts Start Your Career in Banking Are you passionate about helping people and delivering great customer service? At BayCoast Bank, we're looking for a Customer Service Associate who enjoys working with customers, solving problems, and being part of a collaborative team. In this role, you'll be on the front line of our branch, creating positive customer experiences while building valuable skills for a long-term career in banking. What You'll Do Customer Service & Engagement Serve as the face of the bank, delivering friendly and professional service Handle customer inquiries and resolve issues efficiently Build relationships and identify customer needs Sales & Relationship Development Recommend banking products and services Identify referral opportunities Support branch service goals Transactions & Operations Process customer transactions accurately and efficiently Balance cash and maintain transaction accuracy Assist with ATM, night deposit, and safe deposit functions Teamwork & Growth Participate in team initiatives and training programs Support other departments as needed Contribute to a positive team environment What You Bring Customer service or cash handling experience Strong communication and interpersonal skills Attention to detail and accuracy Positive attitude and willingness to learn Ability to handle multiple tasks in a fast-paced environment Bilingual: Portuguese/Spanish a plus but not required Why Join BayCoast Bank We are committed to making a meaningful difference for our customers, employees, and community. Our core values: Take pride in what you do Believe your work matters Care about people Maintain a positive attitude Employee Benefits Health, dental, and vision insurance 401(k) with company match Paid time off and holidays Professional development opportunities Educational assistance Tuition assistance Defined Benefit Pension Plan Employee banking perks Career advancement opportunities Work Environment & Requirements Ability to lift up to 50 lbs May require evenings and weekends Reliable transportation may be required #J-18808-Ljbffr Baycoast Bank