Desktop Support Engineer

AceStack LLC

Role: Desktop Support Engineer

Location: Worcester, MA

FTE
Job Description

We are seeking a detail oriented PC Refresh /Build Technician to support large scale device upgrade and replacement activities. The ideal candidate will handle imaging, deployment, data migration, and user support to ensure a smooth transition to updated hardware.

Key Responsibilities
• Perform end to end PC refresh tasks including imaging, data backup/restore, application setup, and user profile migration.
• Coordinate deployment schedules with end users and provide onsite or remote technical assistance.
• Document refresh progress, update asset management tools, and maintain accurate inventory records.
• Troubleshoot hardware and software issues encountered during the refresh process and escalate when necessary.
• Meet weekly deliverables and deployment targets to ensure project timelines are achieved

Required Skills & Qualifications
• Experience with Windows OS imaging using SCCM, including deployment and basic troubleshooting.
• Strong customer service skills with the ability to work directly and effectively with end users.
• Solid understanding of hardware components, device setup, configuration, and asset tracking systems.
• Ability to work independently, manage workload efficiently, and meet deployment timelines.
• Hands-on experience with Windows 11 setup, configuration, troubleshooting, and user migration activities.
• Proficiency in Excel for generating hardware requirement reports, deployment progress reports, and completion summaries.
• Good working knowledge of ServiceNow, including ticket updates, asset management, and workflow navigation.

Preferred Qualifications (Nice to Have)
• Experience with SCCM, Intune, or similar deployment tools.
• Hands-on experience with large-scale PC refresh or enterprise hardware rollout initiatives.

Apply

Vacancy posted 1 day ago

Similar jobs that could be interesting for youBased on the Desktop Support Engineer in Worcester, MA vacancy

Senior IT Desktop Support Technician
$25.5 - $36.6 per hour
...Kadant Solutions Division in Auburn, Massachusetts is seeking an IT Desktop Technician responsible for administering desktop and peripheral computing environments. You will provide excellent customer service while maintaining local applications and assisting with server...
Suggested
Hourly pay
Local area
Kadant Solutions Division
Auburn, MA
1 day ago
Senior Desktop Support Engineer
...4-7 years of experience in Desktop Support Engineer. 4-7 years of experience in Desktop Management - Infrastructure Services (IS) Comprehensive understanding of PC hardware, software, operating systems, directory services, printing and applications required...
Suggested
Local area
Immediate start
Remote work
Macpower Digital Assets Edge
Rutland, MA
2 days ago
Computer Repair Technician
...computer hardware and software Replace hardware components in desktops and laptops. Set up new routers and network devices for home use... ...for clients and accept payments. Provide telephone and remote support to users. Assist senior tech staff with on-site support and technical...
Suggested
Work at office
Remote work
Piccone IT Consulting
Shrewsbury, MA
1 day ago
IT Desktop Technician
$25.5 - $36.6 per hour
...IT Desktop Technician Working in a technical role, the IT Desktop Technician has primary responsibility for administering the desktop... ...to the appropriate level when required. Provides desktop support and resolves problems related to the computing environment....
Suggested
Hourly pay
Work at office
Local area
Syntron
Auburn, MA
4 days ago
Linux Administrator
...Description Avatar Computing is seeking a Linux Administrator to support the Army's Enterprise Application/System Modernization and Migration (EAMM) program. You will support, maintain, and enhance Linux-based systems and services that enable Identity, Credential, and...
Suggested
AVATAR Computing
Worcester, MA
1 day ago
Senior Support Technician
$74k - $130k
...challenges, leading with empathy, precision, and expertise. You’ll support clients across networking, Microsoft 365, and application... ...experience in IT support, systems administration, or network engineering ~ Strong technical expertise across Microsoft 365, including...
Full time
Local area
Remote work
Monday to Friday
Flexible hours
2 days per week
Paragus Strategic IT
Worcester, MA
13 days ago
Technician I
$22 - $27 per hour
...Verdantas, we’re redefining environmental consulting and sustainable engineering through our use of cutting-edge modeling and digital... ...communities?Verdantas is seeking a Construction Technician I to support the construction, setup, and maintenance of physical models, test...
Flexible hours
Verdantas-1
Holden, MA
3 days ago
Onsite Technician
...We’re a fast-growing I.T. support company based in Massachusetts, focused on providing top-tier service, fast response times, and proactive... ...I.T. issues quickly and professionally Install and configure desktops, laptops, printers, and network devices Perform proactive...
Local area
Remote work
Cinch IT Inc
Worcester, MA
3 days ago
Application Specialist - Lab Team (NA)
...processes, and improve operational efficiency. With a strong commitment to innovation, precision, and customer success, KPM Analytics supports critical applications across the value chain - from raw material inspection to final product analysis. Summary The Application...
Work at office
Remote work
KPM Analytics
Westborough, MA
2 days ago
Technician I
$22 - $27 per hour
What You'll Do Assist in the setup and maintenance of work areas Perform basic tasks such as measuring, cutting, and assembling materials Operate and maintain tools and equipment Follow safety regulations and company policies to ensure a safe work environment Communicate...
Hourly pay
Temporary work
Flexible hours
Verdantas LLC
Holden, MA
3 days ago
Drafting Technician
...for creating, maintaining, and revising technical drawings that support the design, fabrication, and assembly of enclosure systems and... ...center containment solutions. This role works closely with engineering, manufacturing, and production teams to translate engineering...
Hourly pay
Work experience placement
Equiliem
Worcester, MA
2 days ago
CMM Technician
$28 - $37 per hour
...our **Shrewsbury, MA location.**The role of a CMM Technician involves ensuring that parts and components adhere dimensionally to engineering drawings and specifications. This position requires prompt execution of inspections to maintain component quality and ensure timely...
Hourly pay
Local area
Valmet
Shrewsbury, MA
3 days ago
Drafting Technician
...’s Worcester, MA facility is seeking a Drafting Technician to support the design and manufacturing of enclosure systems and data center... ...products (e.g., hot/cold aisle containment) Interpret engineering designs, specifications, and customer requirements into manufacturable...
ApTask
Worcester, MA
2 days ago
Senior IT and Network Specialist
$85k - $112.5k
...telecommunications, disaster recovery strategies, business systems, helpdesk support, and more. We are a team that enjoys working together and... ...experience required. ~5+ years user services support for desktop environments required. ~ Excellent analytical, interpersonal,...
Work experience placement
Work at office
Local area
unibank
Whitinsville, MA
16 days ago
Drafting Technician
$28 per hour
...We have an exciting Drafting Technician opportunity to support the design and manufacturing of products. This role focuses on developing... ...‑paced manufacturing environment, collaborating closely with engineering and shop floor teams. Compensation and Benefits Pay Rate: The...
Hourly pay
Work experience placement
Monday to Friday
Day shift
Manufacturing Company
Worcester, MA
1 day ago
Radiologic Technician
...Technologist (RT) — also known as an X-Ray Technologist or Rad Tech — with AFC, you’ll balance high-quality imaging with clinical support duties. This urgent care role is ideal for someone experienced in radiology and looking to combine patient-centered imaging with hands...
Hourly pay
Full time
Part time
Relief
Local area
Flexible hours
Weekend work
Afternoon shift
American Family Care
Worcester, MA
2 days ago
Mental Health Technician (MHT) - Part Time
$21 - $24 per hour
...dedication. At HBM, we go beyond inpatient care by offering an outpatient partial hospitalization program, ensuring continuous support while respecting the rhythm of daily lives. Our commitment to accessible care knows no bounds, as we emphasize availability irrespective...
Hourly pay
Full time
Part time
Flexible hours
Shift work
Afternoon shift
T MASSACHUSETTS LLC
Worcester, MA
1 day ago
Packaging Technician
NOW HIRING - Interested in the production, assembly, and packing of goods? We have immediate starts! Help ensure the accurate and timely production and shipment of products. Perfect opportunity for anyone to start or make a career switch into the manufacturing shipping...
Weekly pay
Immediate start
Shift work
Marathon Staffing
West Boylston, MA
21 hours ago
Mental Health Technician (MHT) - Part Time
$21 - $24 per hour
...dedication. At HBM, we go beyond inpatient care by offering an outpatient partial hospitalization program, ensuring continuous support while respecting the rhythm of daily lives. Our commitment to accessible care knows no bounds, as we emphasize availability irrespective...
Hourly pay
Full time
Part time
Flexible hours
Shift work
Afternoon shift
Hospital for Behavioral Medicine
Worcester, MA
3 days ago
Cultivation Technician
$17.5 per hour
...in 2013, Viridian Staffing is the Original staffing, recruiting, and HR consulting firm solely dedicated to organizations in and supporting the commercial, medical, and industrial cannabis / hemp industry. As a Cultivation Tech, you will be focused on assisting Head...
Permanent employment
Temporary work
Local area
Shift work
Viridian Staffing
Worcester, MA
1 day ago
Electrocardiogram (ECG / EKG) Technician - Entry Level Training Program
Note : This is an educational program, not a job. Successful completion of the program does not guarantee employment but will equip you with valuable skills for the healthcare job market. Looking to start a rewarding career path in the healthcare industry? Use Dreambound...
Flexible hours
Dreambound
Shrewsbury, MA
2 days ago
ARDMS - Ultrasound Technician
$42 - $70 per hour
ARDMS-Certified Ultrasound Tech / Sonographer Full-Time Multiple Shifts and Schedules Available (See Below) Why Join Us? Competitive Pay: Starting at $42/hour, up to $70/hour depending on experience. Comprehensive Benefits: Health, dental, and vision...
Full time
Shift work
Night shift
MLee Medical Employment
Cherry Valley, MA
1 day ago
Senior Relay Technician - Utility & High-Voltage Protection - Union
...As a NETA‑accredited, independent electrical testing and engineering organization , Asplundh Electrical Testing sets the benchmark... ...breakers Feeder relays Capacitor banks and reactors Support outage planning, switching coordination, energization, and restoration...
Apprenticeship
Local area
Immediate start
Utilities Service Co Inc
Worcester, MA
3 days ago
Chiller Technician
...power solutions to customers nationwide. Our rental fleet includes portable air conditioners, chillers, heaters, and generators that support critical operations across a wide range of industries. We are seeking Chiller Technicians at all levels (Entry Level, Technician...
Hourly pay
Work at office
Remote work
Weekend work
Afternoon shift
Resolute Industrial
Worcester, MA
3 days ago
Lead Technician
ServiceMaster Dynamic Cleaning is looking for experienced technicians to join our team. We are a Disaster Restoration company that provides first class service to businesses and homeowners throughout Massachusetts and Rhode Island after a fire, water, or mold disaster....
Full time
SMDynamic
Worcester, MA
3 days ago
Technicians Assistant- College Students Encouraged to Apply
...summer job where you can work outdoors, learn technical skills, and stay active? We are hiring Seasonal Technician Assistants to support our automatic pool cover installation and service team throughout the busy season. This is a great opportunity for college students...
Full time
Summer work
Seasonal work
Coversafe Inc
Shrewsbury, MA
2 days ago
Full-Time Exterior & Roofing Repair Technician
$25 per hour
...+/hr Commission opportunities for closing additional repair or replacement work Steady work with flexibility and autonomy Support from a responsive, family-oriented team Training and advancement opportunities as we expand our repair division To Apply:...
Hourly pay
Full time
Work at office
Northeast Home & Energy
North Grafton, MA
a month ago
Maintenance Mechanic
$27.68 - $34.39 per hour
Seneca Foods is one of North America's leading providers of packaged fruits and vegetables with facilities located throughout the United States. Our high-quality products are primarily sourced from over 2,000 American farms. Seneca holds the largest share of the retail...
Monday to Thursday
Shift work
Night shift
Seneca Foods
Leicester, MA
21 hours ago
Engineering Technician
$19 - $34 per hour
...Westaff is looking for Engineering Technicians in West Boylston, MA for an Immediate Start! Location: West Boylston, MA Shift: Mon–Fri,... ...Westaff is hiring hands‑on Development Engineering Technicians to support Product Development Engineers with building, testing,...
Weekly pay
Immediate start
Shift work
Westaff
West Boylston, MA
2 days ago
Laboratory Technician
£26,867 per day
...food and environmental samples. From preparing and plating samples to pouring and incubating using aseptic methods, your work will support vital testing processes and help maintain high-quality standards.About the role:Hours Per Week: 40Shift pattern: Monday to Friday 1...
Permanent employment
Full time
Part time
Work visa
Monday to Friday
Flexible hours
ALS global
Shrewsbury, MA
1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Desktop Support Engineer. Be the first to apply!