Payroll & Benefits Coordinator

BICSI is an Equal Opportunity Employer.

Equal Opportunity Employer Veterans/Individuals with Disabilities.

Know Your Rights: Workplace Discrimination is Illegal.

OUR MISSION

BICSI is a global professional association advancing the information and communications technology (ICT) profession. Guided by the values of integrity, service, and excellence, BICSI supports the development of safe, secure, and reliable ICT infrastructure worldwide.

SUMMARY

Reporting to the Director of Human Resources, the Payroll and Benefits Administrator is responsible for the day-to-day administration and coordination of BICSI's payroll processing and employee benefits operations. This non-supervisory position ensures that assigned payroll and benefits activities are completed accurately, timely, confidentially, and in accordance with established policies, procedures, and applicable requirements. The Payroll and Benefits Administrator manages routine payroll and benefits workflows, including payroll preparation, deductions, recordkeeping, reconciliation, reporting, employee inquiries related to payroll processing, and coordination with third-party service providers. The position identifies discrepancies, researches issues, prepares necessary adjustments, and submits payroll and benefits transactions for review and approval by the Director of Human Resources. Working closely with the Director of Human Resources, Finance, employees, and external service providers, the Payroll and Benefits Administrator supports accurate payroll and benefits administration, regulatory reporting, audits, process documentation, and continuous improvement. This position requires strong attention to detail, organizational skills, technical knowledge, sound judgment, discretion, and a commitment BICSI’s core values of integrity, service, and excellence.

SUPERVISORY ROLE

This position has no direct people-management responsibilities.

DUTIES/RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential function listed below satisfactorily. The responsibilities listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.

• Serve as the primary administrator for day-to-day payroll processing and employee benefit program administration, including routine coordination with payroll vendors, benefit providers, and third-party administrators under the direction of the Director of Human Resources.

• Prepare and process routine payroll activities, including verification of employee hours, payroll changes, and authorized deductions, subject to review and approval by the Director of Human Resources.

• Maintain accurate employee payroll records, benefit records, enrollment documentation, and related administrative information.

• Distribute materials for employee benefit orientations, open enrollment, summary plan descriptions, and other benefit-related communications.

• Document, maintain, and update administrative procedures for payroll processing and employee benefit program administration.

• Process authorized payroll deductions for taxes, employee benefit programs, and other deductions; identify and reconcile discrepancies as needed.

• Serve as the primary contact for routine employee inquiries related to payroll processing and benefit deductions. Research discrepancies and refer matters requiring adjustments, policy interpretation, or approval to the Director of Human Resources.

• Maintain accurate billing, payment, and reconciliation records for payroll processing vendors, benefit providers, and related program partners.

• Assist with payroll and employee benefit program audits, regulatory filings, and compliance reporting. Prepare, collect, and organize data for actuarial assessments and related reviews as requested.

• Monitor assigned payroll and benefits activities for compliance with established policies and procedures, escalating discrepancies or concerns to the Director of Human Resources.

• Performs all other duties as assigned.

REQUIRED SKILLS/ABILITIES

The successful candidate must demonstrate the following:

• Demonstrates excellent organizational skills and exceptional attention to detail, ensuring accuracy, consistency, and thoroughness in payroll processing, benefits administration, recordkeeping, and reporting.

• Manages multiple tasks, deadlines, and competing priorities efficiently in a dynamic environment while maintaining high standards of quality and accountability.

• Communicates effectively both in writing and verbally, with the ability to clearly explain payroll and benefits information, respond to routine employee inquiries, and prepare accurate reports.

• Builds strong working relationships and collaborates effectively across departments and with employees, vendors, and external service providers.

• Maintains confidentiality and consistently exercises sound professional judgment, particularly when handling sensitive payroll, benefits, financial, and employee-related matters.

• Demonstrates working knowledge of payroll processing, employee benefit administration, payroll deductions, and related procedures, with the ability to identify discrepancies, research issues, and escalate matters requiring review or approval.

• Ability to accurately calculate employee earnings, payroll deductions, paid time off (PTO) balances, and percentages using basic mathematical operations.

Computer Skills:

To perform this job successfully, the individual should have knowledge of:

• Microsoft Office 365 or comparable business productivity software, including Word, Excel, PowerPoint, Outlook, Teams, and project management applications.

• Payroll management platforms, Human Resources Information Systems (HRIS), and benefits administration software, with the ability to accurately enter, maintain, review, and retrieve employee payroll and benefits data.

TRAVEL

This position requires up to 10% travel, which may include local errands, BICSI Conferences, and professional development events. Must have or be able to obtain a valid U.S. passport for potential international travel.

EDUCATION AND EXPERIENCE

• Bachelor's degree in human resource management, accounting, finance, business administration, or a related field, and a minimum of three (3) years of experience in payroll processing and employee benefits administration; or

• A minimum of seven (7) years of experience in payroll processing and employee benefits administration in lieu of a bachelor’s degree.

• A SHRM-CP, Certified Employee Benefit Specialist (CEBS), Fundamental Payroll Certification (FPC), Certified Payroll Professional (CPP), or a comparable professional credential is preferred.

PHYSICAL REQUIREMENTS

The physical demands and work environment described below are representative of those required to perform the essential functions of this position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. This position follows a regular work schedule is 40.0 hours per week, Monday through Friday during daytime business hours, and may require additional hours or overtime as business needs arise. While performing the duties of this position, the employee is regularly required to communicate verbally and listen effectively.

The employee is frequently required to sit, use hands and fingers, handle or feel objects, and reach with hands and arms. The employee is frequently required to sit; use fingers and hands or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The work environment is as follows: professional office environment; the noise level in the work environment is usually moderate.

BICSI is an Equal Opportunity Employer.

Equal Opportunity Employer Veterans/Individuals with Disabilities.

Know Your Rights: Workplace Discrimination is Illegal.