Patient Care Technician | Med-Surg

Job Title

Job Description

You Belong at Avera

Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

A Brief Overview Responsible for providing routine patient care and support services in accordance with established policies and procedures, and as may be directed by the nurse or physician, to assure that the highest degree of quality patient care is maintained at all times.

What You Will Do

• Provides safe and direct patient care: ambulating, bathing, positioning, entering diet information into the computer system, passing meal trays, feeding and attending to other care needs. Responds promptly to patient call lights and special needs, ensures that patient valuables and personal items are properly handled and accounted for.
• Greets all persons coming to the area assigned, answer inquiries, may direct and assist them, take and relay messages, assist with gifts, flowers, and mail for patients, run errands for department staff.
• Ambulates patients and assist them in and out of wheelchairs, measures intakes and outputs, may collect specimens and transport patients as needed.
• Answers telephone, operates paging system, and attends station and direct traffic during emergencies.
• Prepares requisitions for diagnostic and therapeutic services patients as directed and coordinate appointments with respective departments. Makes outpatient appointments for discharging patients.
• Requisition of supplies and equipment, maintenance and repairs services and prepares related forms.
• Requests services such as the following as directed: Chaplain, social services, and pastoral care.
• Performs clerical duties related to procedures such as admission, discharge, preparing appropriate charts and forms, transfer, and death.
• Manages interdepartmental and patient mail.
• Maintains patient rooms in an orderly condition, changes bed linens and provides routine cleaning tasks.

Essential Qualifications The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

• High School or GED Equivalent High school diploma or general education degree (GED)
• Certified Nurse Aide (CNA) - Licensing Board

Minimum Age Requirements 16 Expectations and Standards

• Commitment to the daily application of Avera's mission, vision, core values, and social principles to serve patients, their families, and our community.
• Promote Avera's values of compassion, hospitality, and stewardship.
• Uphold Avera's standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
• Maintain confidentiality.
• Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
• Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Benefits You Need & Then Some

• PTO available day 1 for eligible hires.
• Up to 5% employer matching contribution for retirement
• Career development guided by hands-on training and mentorship

Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call View phone number on click.appcast.io or send an email to View email address on click.appcast.io.