Operations Lead

Job Description Job Description About the job Do you enjoy developing others and creating a team-oriented culture? At Chick-fil-A Wildwood Centre and Chick-fil-A Vestavia Hills, we are looking for individuals who are motivated and passionate about serving their team and guests. We value our team members and have a centralized mindset to bring our best when servicing our guests. You will have the opportunity to grow as a leader, collaborate on a team, and train/coach team members in giving guests great service. What You’ll Do Run the day-to-day operations Manage, coach and develop team members Adequately train new team members Ensure guests and team’s safety and satisfaction Demonstrate CORE 4 when serving guests: share a smile, maintain eye contact, speak enthusiastically, and stay connected by making it personal Stay engaged with business metrics including, but not limited to, guest satisfaction, food cost, and labor Ensure all team members are focused on serving guests at all times Interact with guests in ensuring great guests experiences Who You Are 1+ years of restaurant experience Strong relationship builder Detailed-oriented Growth-mindset Fast learner Able to handle high volume operations Professional in appearance, communication, and actions Able to motivate others and create structure Perks Competitive benefits Flexible schedules Scholarship opportunities Continuous development opportunities