Nauman Inc. - HVAC Service Technician

HVAC Service Technician

Compensation Details: $35.00 - $40.00 per hour

Job Description:

About Nauman: More than 30 years ago, a young Troy Nauman founded Nauman Contracting, a small roofing firm located in the heart of the Poconos. From that simple beginning Nauman has grown into the organization it is today, first with residential contracting and later expanding into commercial, mixed-use buildings, real estate, plumbing and HVAC. Today, Nauman Companies is a part of the Ace Hardware Home Services family and comprised of HVAC and plumbing divisions and is located in East Stroudsburg, Pennsylvania. Nauman Companies proudly serves the Poconos, Monroe, Northampton Counties, & throughout Northeastern, Pennsylvania. To learn more, visit:

Nauman Inc. is now an Ace Hardware Company. Ace Hardware has been serving neighbors throughout America for 100 years. Ace launched Ace Hardware Home Services and is now Bringing Helpful to Your Home?. Ace Hardware Home Services offers a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting with the signature Ace Helpful service our customers know. Helpful is what we do and Ace is on a Mission to be the best, most trusted provider of home preservation services.

We are seeking experienced HVAC Service Technicians to join our team. The ideal candidate is someone who thrives in a collaborative and supportive environment, takes pride in their work, and is committed to delivering high-quality service. As a HVAC Service Technician, you will play a crucial role in helping us achieve our mission of helping people live comfortably.

We are comprised of HVAC, plumbing, and construction service divisions in East Stroudsburg, Pennsylvania. We proudly serve the Poconos, Monroe, Northampton Counties, & throughout Northeastern Pennsylvania.

Job Responsibilities:

• Prioritizing customer satisfaction. Technicians should confidently offer recommendations and explain financing or payment options when necessary, ensuring transparency and never pushing unnecessary products.
• Conducting thorough testing and repairs on systems by operating them, identifying malfunctions, and replacing or repairing parts and components.
• Providing accurate diagnoses and transparent recommendations to customers.
• Performing preventive maintenance on systems.
• Timely execution of authorized work with precision.
• Documenting detailed accounts of work performed.
• Upholding a safe and healthy work environment by following standards and procedures.
• Continuously updating job knowledge through participation in educational opportunities.

Job Requirements:

• At least 3 years HVAC service experience required
• EPA Certification
• High school graduate or equivalent.
• Must be available for rotating on-call schedule.
• Strong knowledge of heating, ventilation, and air conditioning principles.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and make informed decisions.
• Exceptional communication and interpersonal skills.
• Valid driver's license and clean driving record.

*Relocation assistance available if needed*

This position is not eligible for employment visa sponsorship now or in the future.

A valid driver's license with at least 3 years of US driving experience, is required for this role

Why should you join our team?

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace Hardware Home Services, Inc. is different. These things are important to us. They represent our commitment to the company, our employees, and to the Ace brand.

In addition to providing our employees a great culture, we offer competitive benefits* that address life's necessities and perks, many of which expand and improve year after year, including:

• Incentive/Commission/Bonus opportunities (Based on role / grade level)
• 401(k) retirement savings plan with matching company contributions, eligible on your first day!
• Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents.
• Warehouse Merchandise Discount!
• Paid time off & paid holidays (depending on role and month of hire)
• Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others). Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities.
• You are joining a team that's committed to your success and invested in your future. We provide the tools, hands-on training, formal education, and coaching to help you become a trusted expert in your craft, grow your career, and make a meaningful impact serving co-workers, customers, and your community.
• Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support.

* Benefits are provided in compliance with applicable laws, plans and policies.

ACE Hardware Home Services