Compliance Coordinator

Job Description

Job Description

Job Summary: 

The Compliance Coordinator is responsible for maintaining organizational compliance and quality assurance across Harbor House of Louisville’s programs and services. This role ensures that policies, procedures, training, and service delivery align with applicable federal and Kentucky Medicaid regulations, licensing requirements, and best practices. The Compliance Coordinator supports both childcare and adult day programs by leading internal audits, coordinating regulatory readiness, supporting staff education. This position plays a critical role in protecting participant rights, reducing organizational risk, and maintaining compliance across all Medicaid‐funded services. 

Key Responsibilities: 

Compliance & Regulatory Oversight: 

• Monitor, interpret, and implement applicable federal and Kentucky Medicaid regulations, including CFR, KAR, CMS guidelines, and Medicaid Provider Manual requirements. 
• Maintain organizational compliance with Medicaid waivers and programs, including but not limited to Michelle P, SCL, HCB, Adult Day Health Care, and childcare services. 
• Develop, implement, and maintain a comprehensive Medicaid compliance program aligned with Harbor House’s nonprofit and multi‐generational service model. 
• Assists with internal audits, reviews, and inspections to assess compliance with documentation, service delivery, billing, coding, training, and operational standards. 
• Prepare for, coordinate, and support federal, state, and local surveys, audits, inspections, and accreditation processes. 
• Maintain the development, review, and ongoing maintenance of organizational policies and procedures to ensure alignment with current regulatory requirements. 
• Support Medicaid related training initiatives for program, clinical, and administrative staff, including compliance, safety, crisis intervention, and participant rights. 
• Maintain accurate participant compliance records, including updating contact information and ensuring required documentation is uploaded into Oasis in a timely manner. 

Quality Assurance & Risk Management: 

• Monitor and promote participant rights, ensuring rights are protected and not restricted without proper legal or regulatory authority. 
• Prepare and maintain compliance reports, audit documentation, and records required for certification, licensure, and regulatory review. 
• Identify compliance risks, trends, and gaps; develop and monitor corrective action plans as needed. 

Collaboration & Communication: 

• Communicate changes in regulations, policies, and compliance expectations clearly and effectively to Compliance Director. 
• Provide clear, compassionate, and professional communication to families, case managers, and caregivers, when necessary.  
• Work collaboratively with the care team to ensure high-quality participant outcomes.  

Therapy Compliance: 

• Ensure and maintain P.A.s are submitted in a timely manner & verify physician orders are followed prior to therapy services being rendered. 

Qualifications & Skills: 

• Associate’s or Bachelor’s degree from an accredited college or university required. 
• At least two (2) years of experience in a role with administrative responsibility for compliance oversight related to Kentucky Medicaid‐funded programs. 
• Demonstrated knowledge of Kentucky Medicaid regulations, including 907 KAR, 922 KAR, CMS guidelines, HIPAA, and Michelle P, SCL, and HCB waivers. 
• Advanced understanding of federal and state regulatory requirements governing Medicaid waiver services in community‐based settings. 
• Experience with Medicaid program operations, documentation standards, audits, and quality assurance processes. 
• Proficiency in Microsoft Office and electronic health record systems, including Oasis or similar platforms. 
• Strong analytical, organizational, communication, and documentation skills with high attention to detail. 
• Ability to work independently and collaboratively in a team environment. 
• CPR and First Aid certification or willingness to obtain. 

Physical Requirements: 

• Ability to sit, stand, and walk for extended periods during the workday. 
• Ability to move throughout program and administrative areas to conduct audits, observations, and trainings. 
• Occasional bending, reaching, or light lifting (up to 25 pounds) related to files, training materials, or equipment. 
• Ability to use a computer, telephone, and other standard office equipment for extended periods. 
• Visual and auditory ability to review documentation, observe program activities, and communicate effectively with staff and regulatory representatives. 

Since 1992 Harbor House of Louisville has provided day services to adults with intellectual disabilities, giving them opportunities to build social, emotional, and cognitive skills through participation in employment, performing arts, health and wellness, and visual arts.

Now Harbor House is expanding to bring these same outstanding day services to children and seniors of all abilities—meaning with and without disabilities—on an intergenerational model where all three groups will engage daily in meaningful opportunities aimed at improving their lives. What does that mean? It means that children, adults, and seniors of all abilities will read, sing, dance, paint, draw, and even exercise together.

We moved into our new 36,000-square-foot Intergenerational Life Center in October 2023, and are now weaving children and seniors into our family, beginning with before- and after-school programs and seniors in 2024, and 105 children of all abilities, ages 6 weeks to 5 years, when our previous 8,000-square-foot building is renovated into a Child Enrichment Center by spring 2025.

Harbor House. Weaving a tapestry of love, hope, and empowerment.

Company Description

Since 1992 Harbor House of Louisville has provided day services to adults with intellectual disabilities, giving them opportunities to build social, emotional, and cognitive skills through participation in employment, performing arts, health and wellness, and visual arts. \r\n\r\nNow Harbor House is expanding to bring these same outstanding day services to children and seniors of all abilities—meaning with and without disabilities—on an intergenerational model where all three groups will engage daily in meaningful opportunities aimed at improving their lives. What does that mean? It means that children, adults, and seniors of all abilities will read, sing, dance, paint, draw, and even exercise together. \r\n\r\nWe moved into our new 36,000-square-foot Intergenerational Life Center in October 2023, and are now weaving children and seniors into our family, beginning with before- and after-school programs and seniors in 2024, and 105 children of all abilities, ages 6 weeks to 5 years, when our previous 8,000-square-foot building is renovated into a Child Enrichment Center by spring 2025.\r\n\r\nHarbor House. Weaving a tapestry of love, hope, and empowerment.