Family Resource Center Coordinator - Children's Behavioral Health Center (Fall 2026)

Position Title:Family Resource Center Coordinator - Children's Behavioral Health Center (Fall 2026) Department:BHC Support Services Job Description:Our NEW Pediatric Behavioral Health Center is scheduled to open in December 2026. Candidates applying for this position should expect a start date after September 1, 2026. All applicants must be 21 years of age or older and provide two professional references as part of the hiring process.

Under general supervision, the Family Resource Center Coordinator performs a variety of specialized administrative and clerical duties of a technical nature for the Family Resource Center.

Essential Responsibilities:

Responsibilities listed in this section are core to the position. Inability to perform these responsibilities, with or without an accommodation, may result in disqualification from the position.

• Provides administrative support for the Family Resource Center.

• Supports FRC programs, projects, and day-to-day operations.

• Assists with coordinating family participation in FRC programming and events.

• Assists with creating flyers and communications.

• Arranges and schedules a variety of events and meetings.

• Maintains electronic databases of complex data to be used in relevant, meaningful reports.

• Performs data entry, analyzes data, and creates reports, charts, and graphs as needed.

• Handles confidential information including patient and family information.

• Responds to routine FRC questions, identifies needs, and routes customers to proper area or person; assists with phone calls.

• Assists with special projects as needed.

• Works as a member of the FRC team in collaboration with families, teams, and organizations to identify gaps in support for complex needs for all customers.

• Liaison between community partners, groups, and organizations.

• Oversees the Family Resource Cart to other areas of the hospital and ambulatory spaces.

• Supports oversight to the Employee Resource Room as well as employee food drives.

• Manages the Employee Zen Den space.

General Responsibilities:

• Performs other duties as assigned.

Minimum Qualifications:

Education: Bachelor's Degree required.

Experience: No experience required.

License(s)/Certification(s)/Registration(s): Basic Life Support (BLS) issued by the American Heart Association (AHA) required within 30 days.

Knowledge, Skills and Abilities:

• Knowledge of office procedures and office equipment.

• Excellent communication skills, both oral and written.

• Proficiency in Microsoft Office applications and other software as required.

• Intermediate level knowledge of Excel and Power Point for reporting and presentations.

• Excellent organization skills.

• Proactively prioritizes tasks and manages resources.

• Ability to solve problems.

• Good interpersonal skills for interaction with employees, clients and customers.

Current OU Health Employees - Please click HERE to login.OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.