Logistics and Operations Manager

Logistics & Operations Manager

18-month Contract

Remote- EST Hours

Position Summary

Responsible for planning, logistics, distribution, inventory management, and operational coordination to ensure continuous product supply and efficient execution of supply chain activities. This role works cross-functionally with internal teams, external suppliers, manufacturing sites, contract partners, and logistics providers to support product availability, inventory targets, transportation activities, and financial processes.

Requirements

Planning & Supply Management

• Develop and manage manufacturing and distribution plans for new and existing products, including international products.
• Create and maintain replenishment plans for finished products and generate replenishment orders within planning timelines.
• Develop and implement safety stock strategies aligned with customer service and inventory objectives.
• Communicate manufacturing plans with internal and external stakeholders.
• Issue and manage purchase orders and coordinate with manufacturing and packaging partners to ensure timely execution of product plans.
• Collaborate with cross-functional teams including vendors, quality, finance, legal, packaging, and other stakeholders to monitor processes and provide updates.
• Identify and resolve supply and demand exceptions by working with suppliers and production planners to adjust plans as needed.
• Communicate planning results and updates across the organization.
• Prepare monthly supply chain metrics and support month-end close activities and controls.
• Monitor inventory levels, track stock movements, and complete inventory reconciliations.
• Support transportation and logistics activities, release documentation review, invoice discrepancy management, master data maintenance, and related operational tasks.

Distribution & Logistics

• Support and manage transactions and postings within ERP systems.
• Process and document inventory movements, reconciliations, returns, claims, and product destruction activities.
• Maintain inventory reporting and communicate inventory status to appropriate stakeholders.
• Coordinate product receiving and storage activities with third-party logistics providers while maintaining inventory controls.
• Coordinate pick, pack, and ship activities to support on-time delivery and customer service objectives.
• Coordinate packing instructions, shipping configurations, and transportation methods with packaging and quality teams.
• Coordinate international and intercompany shipments, including forecasting, documentation, communication, and issue resolution.
• Maintain order transactions and ERP system postings.
• Support serialization setup and data transaction event resolution to meet applicable requirements.
• Assist with demand forecasting, distribution expense budgeting, purchase order generation, invoice allocation, and payment approvals.
• Collaborate with finance on expense allocations, budget forecasting, accruals, and related activities.

Qualifications

Required Qualifications

• Bachelor's degree in Business, Engineering, Supply Chain, or a related field.
• Minimum of 3–5 years of relevant experience.
• Experience with business analytics, project management, ERP systems, and Microsoft 365 applications.
• Strong negotiation, team leadership, and networking skills.
• Excellent organizational, communication, and problem-solving abilities.
• Ability to work effectively in ambiguous environments and adapt within cross-functional teams.

Preferred Qualifications

• APICS certification.
• Experience with GMP environments.
• Experience using SAP S/4HANA.
• Industry experience within pharmaceutical, medical device, or food manufacturing environments.
• Bilingual proficiency in English and Portuguese.