Customer Service Representative - State Farm Agent Team Member

Future Opening: Customer Service Representative - State Farm Agent Team Member 401(k) matching Free food & snacks Opportunity for advancement Paid time off As a member of our agency team, you will experience first‑hand what it takes to be a State Farm Agent. You will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. This position will allow you to experience working in an agent's office and explore the opportunity to become a State Farm agent yourself. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Maintain a strong work ethic with a total commitment to success each and every day. Compensation and Benefits Salary plus commission/bonus Paid time off (vacation and personal/sick days) Commission structure based on sales performance Employee services and training support Requirements Excellent interpersonal skills Excellent communication skills – written, verbal and listening Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams People-oriented Organizational skills Self‑motivated Detail oriented Proactive in problem solving Dedicated to customer service Ability to multi‑task Property and Casualty license (must be able to obtain) Compensation: $40,000.00 - $60,000.00 per year My team's mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are located in Gurnee, IL and help customers with their insurance and financial services needs, including: Home insurance Life insurance State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. #J-18808-Ljbffr Stefanie Curtis - State Farm Agent