Customer Service Representative - Opener

Planet Fitness - PF Baseline Fitness

Camanche, IA

Job Description

Job Title: Customer Service Representative

Reports to: Club Manager

Status: Full Time/Part Time/Non-Supervisor/Non-Exempt

Job Summary

Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.

Essential Duties and Responsibilities

Greet/meet potential members, providing a great customer experience.
Handle front desk related tasks:
o Answering phone calls in a polite and friendly manner to assist with questions or concerns.
o Taking info calls and tours
o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
Help maintain the neatness/cleanliness of the club.

Essential Behavior Requirements

Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs.
Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem.
Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.

Minimum Qualifications

Honesty and good work ethic
Strong customer service skills
Basic computer proficiency

Physical Demands

Standing and walking at least 75% of the shift
Talking in person or on the phone at least 75% of the shift
Must be able to lift to 50 lbs. less than 30% of the time.

Benefits

Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
- Advancement Opportunities

Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

Apply

Vacancy posted more than 2 months ago

Similar jobs that could be interesting for youBased on the Customer Service Representative - Opener in Camanche, IA vacancy

Opener- Customer Service Representative
...Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing...
Suggested
Full time
Temporary work
Part time
Local area
Shift work
Planet Fitness
Clinton, IA
more than 2 months ago
Aldi Store Associate - Customer Service/Cashier/Stocker $17-$23/hr
$17 - $23 per hour
ALDI is seeking Customer Service Associates to work as Cashiers and Stockers supporting daily store operations in a fast-paced grocery store environment. Associates are responsible for operating the cash register, assisting customers, stocking shelves, unloading deliveries...
Suggested
Hourly pay
Full time
Shift work
Day shift
Early shift
Aldi Inc.
Clinton, IA
3 days ago
Customer Service Sales Representative
...Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home! We service union and association members by matching clients to the products...
Suggested
Weekly pay
Full time
Local area
Remote work
Work from home
Zuzick & Associates
Clinton, IA
3 days ago
Coca-Cola Customer Service Representative
...Were looking for a Coca-Cola Customer Service Representative to gain knowledge of company offerings to better serve clients, maintain accurate records and documentation, and assist with processing returns and exchanges. Other duties include assist with organizing, stocking...
Suggested
Weekly pay
Flexible hours
Shift work
TradeJobsWorkforce
Albany, IL
1 day ago
Customer Service Representatives
...and friendly people to serve America's Favorite Pizza to our customers. Join us at Pizza Hut and you'll get more: more for your... ...your future. We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available. Responsibilities...
Suggested
Immediate start
Flexible hours
Weekend work
Afternoon shift
Pizza Hut
Clinton, IA
3 days ago
Grocery Clerk
...grocery department. Your expertise in stocking shelves, assisting customers, maintaining a clean and organized store, and contributing to a... ...in helping us maintain our reputation for exceptional customer service. Prospective employees should be outgoing, friendly, hard-...
Weekly pay
Casual work
Flexible hours
Afternoon shift
Fareway Stores
Clinton, IA
5 days ago
Deli Clerk
Click here to see-A Day in the Life - Deli Clerk A Day in the Life: As a Deli Clerk, no one day is ever the same. You are someone who prides themselves on exceptional customer service and their knowledge of deli meats, cheeses, salads, sandwiches,
Albertsons
Clinton, IA
3 days ago
SALES ASSOCIATE in CAMANCHE, IA
Work Where You MatterAt Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support...
Dollar General
Camanche, IA
1 day ago
Tractor Supply Co. - Cashier/Customer Service Associate $14-$18/hr
$14 - $18 per hour
Tractor Supply Cashiers and Customer Service Associates operate the register, assist customers with purchases and product questions, restock shelves, help maintain store cleanliness, assist with returns and exchanges, and support general store operations. This position...
Hourly pay
Full time
Tractor Supply
Clinton, IA
1 day ago
Ace Hardware - Cashier/Customer Service Associate - Apply Now
$13 - $16 per hour
Ace Hardware Cashiers and Customer Service Associates assist customers with purchases, operate the register, help customers locate tools and hardware items, answer basic home improvement questions, restock shelves, organize merchandise, and help maintain store cleanliness...
Hourly pay
Full time
Flexible hours
Ace Hardware
Clinton, IA
5 days ago
Circle K - Cashier / Customer Service Associate
$13 - $16 per hour
Circle K Cashiers provide fast and friendly service to customers by operating the register, handling cash transactions, restocking shelves, preparing coffee and food items, and keeping the store clean and organized. Employees may also assist with fuel transactions and...
Hourly pay
Flexible hours
Circle K
Clinton, IA
5 days ago
Spanish Bilingual Limited Service Customer Service Representative
$18.46 per hour
...Description & Requirements Maximus is seeking Spanish Bilingual Limited Service Customer Service Representatives for Virginia Medicaid, SNAP, and TANF Eligibility Assistance. We are seeking dedicated and empathetic Spanish Bilingual Limited Service Customer Service...
Minimum wage
Full time
Contract work
Temporary work
Work experience placement
Work at office
Remote work
Home office
Monday to Friday
Shift work
Maximus
Clinton, IA
11 hours ago
Cashier
Job DescriptionPosition Purpose:Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout
Home Depot
Clinton, IA
2 days ago
Customer Service Representative - State Farm Agent Team Member
$40k - $50k
...Customer Service Representative - State Farm Agent Team Member As a Customer Service Representative - State Farm Agent Team Member with Kara Howe - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful...
For contractors
Kara Howe - State Farm Agent
Clinton, IA
4 days ago
Whole Foods - Cashier / Customer Service $16-$22/hr
$16 - $22 per hour
Whole Foods Market is seeking Cashiers / Customer Service Team Members to assist customers, operate registers, and support front-end store operations. Cashiers are responsible for scanning items, processing payments, assisting customers with questions, handling returns...
Hourly pay
Full time
Part time
Night shift
Weekend work
Day shift
Early shift
Whole Foods
Clinton, IA
5 days ago
Account Representative - State Farm Agent Team Member
$40k - $50k
...Account Representative - State Farm Agent Team Member As Account Representative - State Farm... ...to our daily business operations and customers' success. You grow our agency through meaningful... ...marketing relevant products and services. Grow your career as you better your...
For contractors
Kara Howe - State Farm Agent
Clinton, IA
4 days ago
Receptionist - State Farm Agent Team Member
$40k - $50k
...State Farm Agent Team Member Kara Howe - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our...
For contractors
Work at office
Kara Howe - State Farm Agent
Clinton, IA
1 day ago
Customer Service Rep (01759) - North 2nd Street
...Customer Service Rep Clinton, Iowa, S.A.T.O. Enterprises, Inc. Job Description CSR's need to be outgoing, polite and self-motivated. Job duties include: answering phones, greeting customers, carrying out customers, miscellaneous cleaning, cutting pizzas, making...
Domino's Pizza
Clinton, IA
4 days ago
Member Service Representative
...Description: Purpose: The Member Service Representative (MSR) plays a vital role in providing efficient and courteous service to credit union... ...specific information and assistance. * Account Management : Open new accounts and provide service for existing ones. Set up new...
Work at office
1st Gateway Credit Union
Clinton, IA
1 day ago
Customer Service Rep(01759) - North 2nd Street
...Description Job Description CSR's need to be outgoing, polite and self-motivated. Job Duties include: Answering phones, Greeting carry out customers, misc. cleaning, cutting pizzas, making pizza, sandwiches, pasta, and other food items. Qualifications Additional Informationaa415...
Domino's Pizza
Clinton, IA
4 days ago
Customer Service Associate I
...Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage...
Contract work
Part time
Local area
Dollar Tree
Clinton, IA
2 days ago
Customer Care Agent
...As a Customer Care Agent, you will be responsible for providing exceptional service and support to customers, including: respond to customer inquiries via phone & in person. assist customers with finding products. provide quotes and take orders. troubleshoot and resolve...
TradeJobsWorkforce
Albany, IL
1 day ago
Customer Service Associate I
...Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactio Customer Service,...
Dollar Tree Family Dollar - Dollar Tree, Inc.
Clinton, IA
5 days ago
Account Manager - State Farm Agent Team Member
$40k - $50k
...Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer... ...our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive...
For contractors
Kara Howe - State Farm Agent
Clinton, IA
4 days ago
Retail Keyholder (Store 7578)
$10 - $13.5 per hour
...committed to providing exceptional service and delivering the latest and... ...in gaming products to our customers. As a leading global retailer... ...compliance training PRIOR to opening or closing a shift on their... ...products in the store are represented, organized, and alphabetized...
Full time
Local area
Immediate start
Worldwide
Flexible hours
Shift work
Night shift
3 days per week
GameStop Inc
Clinton, IA
8 days ago
Part Time Retail Salesperson
$12 per hour
...friendly, dependable Retail Sales Associate to provide great customer service, keep the store organized, and help create a welcoming shopping... ...register and process sales transactions accurately ~ Help open, close, and balance the register as assigned ~...
Hourly pay
Part time
Flexible hours
Shift work
Afternoon shift
Salvation Army
Clinton, IA
4 days ago
SALES ASSOCIATE in FULTON, IL
...SUMMARY: The Sales Associate acts as a point of contact for our customers. The duties of the Sales Associate include assisting customers... ...DUTIES and ESSENTIAL JOB FUNCTIONS: * Provide excellent customer service, greet and assist customers. * Operate cash register and...
Work experience placement
Seasonal work
Dollar General
Fulton, IL
2 days ago
Part-Time Retail Sales Associate
$12.5 per hour
...About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while... ...Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may...
Part time
Flexible hours
Shift work
Night shift
Day shift
Kohl's
Clinton, IA
4 days ago
Retail Sales Associate - Part-Time
...fashion for real life. We're committed to our service with style promise and to offering... ...give the kind of exceptional service our customers know, love and deserve from us. Since 19... ...a pipeline of candidates for future openings. While this posting for a Retail Sales Associate...
Part time
Flexible hours
Weekend work
Maurices
Clinton, IA
3 days ago
Remote Customer Enrollment Specialist
...and leadership group focused on helping you succeed We’re looking for someone who: -Enjoys helping people and providing great customer service -Has strong communication skills (we’ll help you improve even more) -Is dependable, organized, and willing to learn -Is...
Remote job
Full time
McQuade Organization
Clinton, IA
4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Representative - Opener. Be the first to apply!